All Technology articles – Page 226
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OpinionComment: Facebook's 'Buy' button and what it means for retail
Facebook’s recent introduction of a ‘buy’ button, allowing users to buy advertised products without leaving the social network, is another step towards monetization of social networks.
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OpinionBlog: Customer surveys in the social media age
We’ve come a long way since lengthy customer feedback paper surveys were introduced, and technological developments have transformed retailer and consumer communications.
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OpinionBlog: Death, taxes and negative customer feedback
You’ve probably heard some version of Benjamin Franklin’s famous words: “In this world nothing can be said to be certain, except death and taxes.” I propose an addendum to this list: negative customer feedback.
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AnalysisAnalysis: Retailers and shopping centres join forces for new apprenticeship
The BCSC Educational Trust and the National Skills Academy for Retail have teamed up with Primark and Hammerson to launch a new apprenticeship. Retail Week takes a look at the project.
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OpinionComment: Kiddicare can succeed again under new ownership
Kiddicare’s success relies on the retailer re-engaging with parents whose love of the business was once at the heart of its proposition.
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NewsArgos unveils top 13 Christmas toys as technology vies with classics
Argos predicts traditional toys will go head-to-head with their high-tech counterparts as it unveils its predictions for the top 13 Christmas toys.
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OpinionComment: Argos’s digital hub feels like an energised start-up
When people think of Argos, that bastion of the high street, what usually comes to mind? I’d wager that laminated catalogues and small pens are uppermost in most people’s minds.
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NewsMcColl's launches loyalty scheme to drive sales and CRM
Convenience retailer McColl’s has launched a loyalty scheme to boost sales and drive its understanding of shopping habits.
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OpinionComment: Retail needs to wake up to the potential of emerging technology
Some emerging technology solutions have the ambition and the ability to transform an entire industry - it’s time that the retail sector woke up to the fact that change is coming.
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OpinionBlog: Turn back-to-school shoppers into loyal brand advocates
The long summer holiday means thousands of parents hit the high street to kit out their children for the new academic year ahead, but how do you win the loyalty of these seasonal shoppers?
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NewsCurrys and PC World reveal top 10 technology gifts for Christmas 2014
Currys and PC World has unveiled its top 10 predictions of what customers are expected to snap up this Christmas, with wearable tech high on the list.
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NewsAmazon asks US regulators for permission to test delivery drones
Amazon is aiming to move one step closer to delivering packages by drones after it requested permission from the Federal Aviation Administration to test the aircrafts in Seattle.
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NewsBreakfast briefing: Retail news on Made.com, Peacocks and Amazon
Retail news round-up on July 11, 2014: Made.com introduces product scanning tech, Peacocks ‘Made in Britain’ top from India and Amazon seeks permission to test drones outdoors
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OpinionRetail surgery: How can technology ensure consumers see retailer’s stores as destinations?
In order to be seen as a destination, retailers first need to consider what they are a destination for.
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OpinionBlog: Translation is just one tip of the international customer experience iceberg
The potential of going global with a brand is often an attractive prospect but it’s important to ensure that your brand does not get lost in translation.
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OpinionComment: M&S fall in online sales highlights the risks of replatforming
The hostile reaction to M&S’s disclosure of an 8% decline in online sales, following the launch of its new website, is a timely reminder of the risks involved in major replatforming programmes.
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AnalysisAnalysis: Mall of Scandinavia set to change Sweden’s retail landscape
Opening in 2015, Mall of Scandinavia is hoping to draw in big brands and breathe life back into Sweden’s flagging retail market.
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NewsOliver Bonas aims to 'digitise its business' with tablets and click-and-collect
Oliver Bonas is “digitising its business” by introducing tablets into store and launching click-and-collect.
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OpinionBlog: Four ways bricks-and-mortar stores can beat online retailers
Now that customers have the ability to shop when and where they want online, the need to enter a store is rapidly declining but bricks-and-mortar stores can still be a strong asset for retailers.
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GalleryIn pictures: Superdrug unveils new high-end format, Beauty Studio
Superdrug has unveiled its new high-end beauty store format, which combines retail with a raft of express beauty treatments.