All Technology articles – Page 287
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AnalysisThe IT director’s changing role
As technology creeps into every aspect of modern retailing, the role of the IT team has grown. Alison Clements considers how IT management should be structured in order to get the best results.
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OpinionTechnology is driving the competition
Rebecca Thomson is the senior features writer at Retail Week covering everything related to retail - with an emphasis on technology.
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AnalysisHow can IT drive international expansion?
How can retailers expanding into new international territories ensure sales aren’t hampered by IT headaches? Alison Clements reports on how EPoS systems can be rolled out globally.
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AnalysisJohn Lewis: IT integration takes flight
After a decade in the airline industry, Paul Coby joined the department store a year ago. Rebecca Thomson finds out his plans for technology.
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AnalysisThe world’s most innovative technology
Innovation in retail is happening everywhere, from mobile in Africa to shopping walls in South Korea. Jessica Twentyman reports.
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AnalysisIT’s quest for talent
From ecommerce to systems architecture, good-quality IT staff can be a nightmare to find. Alison Clements finds out how this is affecting retail and what can be done.
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AnalysisM-commerce: Making the most of mobile
Most retailers are now working hard on their mobile offers, and there are plenty of lessons to be learned. Jessica Twentyman highlights pitfalls to avoid in order to provide a high-quality customer experience.
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AnalysisMultichannel directors: Driving a retail revolution
The rise of multichannel signals a seismic shift in retailing, and the directors leading the change are ever more prominent.
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OpinionRetailers need to be adaptable
David Wild is chief executive of Halfords. Prior to this role, David worked at Walmart where he was Senior Vice President of New Business Development in San Francisco.
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Opinion
The route to Global growth
Global expansion seems to be on everyone’s mind these days, home markets are where reputations have been built, but where is the future growth going to come from, not from there clearly!
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Analysis
Apps: River Island Vs Topman
Phil Dean, Managing director, creative services at Communisis, shares his view of good and bad apps.
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AnalysisCampaign of the week: Triumph Essence
Triumph has joined the ranks of retailers trying out new technologies to support its marketing activity.
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NewsM&S launches new multichannel store format
Marks and Spencer is launching a new multichannel store format with free Wi-Fi and QR codes featured throughout.
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NewsJohn Lewis Partnership gears up for ‘profound change’ in retail market
John Lewis Partnership has unveiled a new round of investment in its businesses to ensure it remains at the forefront of “profound change in the retail market” driven by technological advances.
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OpinionTesco under Philip Clarke: One year on
Nicola Harrison has worked on the news desk at Retail Week for three years, covering property, furniture, DIY, and entertainment.
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NewsOcado expects iPad launch to lift sales
Ocado expects a rise in sales through mobile devices following the launch of the new iPad.
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OpinionTesco launches virtual changing room app
Victoria is online editor at Retail Week. She covers e-commerce, m-commerce, technology and social media.
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News
Neiman Marcus tests new iPhone app
Luxury department store operator Neiman Marcus is testing a new iPhone app to help enhance the relationship between staff and shoppers.Users can find out which sales associates are on duty at a store. Likewise, when a customer checks in to a particular store, sales associates are notified and can access ...
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NewsTesco boss urged to bring back the ‘personal touch’
Former Tesco chairman Lord MacLaurin has called for his former “Saturday boy” Philip Clarke to focus on staffing levels and service to turnaround the grocer’s fortunes.
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OpinionHalfords adds video to product information
Victoria is online editor at Retail Week. She covers e-commerce, m-commerce, technology and social media.