All Technology articles – Page 294
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News
Albert Heijn launches mobile payment pilot
Albert Heijn has launched a mobile payment pilot in co-operation with Rabobank at its AH To Go outlet in the World Trade Centre, Amsterdam.Payments are triggered by scanning a barcode from a decal attached to the shopper’s phone. The system is based on Rabobank’s mobile wallet MiniTix. Customers who want ...
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Opinion
Best Buy's new mobile site
Electricals giant Best Buy has invested in mcommerce and launched a fully transactional mobile optimised site.
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Opinion
Etailers go multichannel with bricks-and-mortar trials
With all the talk surrounding multichannel retailing, it was only a matter of time before etailers started dipping a toe in the world of bricks and mortar. The last couple of weeks have brought news of three of the biggest online names making small steps into offline, all in different ways.
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Opinion
Mobile gocery shopping
Asda and Tesco have both launched transactional mobile optimised versions of their grocery sites, allowing shoppers to order their weekly shops via a smartphone.
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NewsNet-a-Porter makes first bricks-and-mortar move with pop up interactive shop
Luxury fashion etailer Net-a-Porter.com made its first move into bricks-and-mortar last night with an augmented reality pop-up window shop.
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NewsTesco strikes back in JS Ulster price tussle
Tesco has gone head to head with Sainsbury’s in Northern Ireland following Sainsbury’s launch of its price guarantee scheme last month.
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NewsAurora gets closer to self-checkout as it trials mobile payment in shops
Aurora Fashions is trialling mobile payment in eight shops in a move towards potentially offering self-checkout.
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Opinion
SPONSOR POST: How can retailers deal with downtime?
Our customers in the retail sector often tell us that downtime of critical computer systems impacts not only employee productivity, but also customer satisfaction.
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OpinionPut your best foot forward online
With so much choice on the web, retailers must give people a reason to pick them, says David Wild
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NewsTesco invests $45m in IT infrastructure
Tesco is investing $45m in its IT infrastructure in a bid to solve problems more quickly and improve customer service.
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NewsTesco opens virtual store in South Korea
Tesco Homeplus in South Korea has opened what it claims is the world’s first virtual store in Seoul subway, following an initial trial in July.
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Opinion
Why Steve Jobs was a brilliant retailer
The retirement of Steve Jobs as Apple chief executive marks the loss of the technology world’s first big superstar, but painting him as a purely technical figure underestimates him – Jobs’ contribution to the retail world has been significant.
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GalleryIn pictures: Ocado's virtual shopping wall goes live
The integrated window display at London’s One New Change shopping centre allows shoppers to purchase groceries on their mobile phones, then have them delivered to their door.
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Opinion
Why selling software could help cash-strapped retailers
The software market is a lucrative one – just ask HP, which recently bought the UK’s biggest software company, Autonomy, and announced its withdrawal from the lower-margin hardware market. It might not sound very relevant to retailers, but it could be, as there’s every chance they could follow in the tech giant’s footsteps and sell software.
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Opinion
How mobile improved engagement at New Look
With a handful of big retail names now devoting more time and energy to mobile, details of its benefits are starting to filter through and New Look is one early adopter whose trials have suggested that using the channel improves customer engagement.
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Opinion
Asos launches iPad edition
Online fashion retail giant Asos has launched an iPad edition of its monthly magazine.
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NewsNectar offers points for recycling and leisure visits
Loyalty scheme operator Nectar is to trial offering residents in Birmingham the chance to collect points when they recycle or use their local leisure centre.
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Opinion
Which retailers are best on Facebook?
Facebook can feel like a bit of a popularity contest, and retailers aren’t immune – ChannelAdvisor’s monthly index now pits them against each other in the race for new fans.
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AnalysisMark Horgan
Sainsbury’s new marketing director will play a key role as the grocer begins to prepare for the post-Jamie Oliver era. George MacDonald reports
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OpinionRetail surgery: How do I automate our telephone customer service effectively?
I want to automate our telephone customer service, but how can I ensure the system helps my customers effectively without alienating them?