All Technology articles – Page 297
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NewsTesco strikes back in JS Ulster price tussle
Tesco has gone head to head with Sainsbury’s in Northern Ireland following Sainsbury’s launch of its price guarantee scheme last month.
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Opinion
SPONSOR POST: How can retailers deal with downtime?
Our customers in the retail sector often tell us that downtime of critical computer systems impacts not only employee productivity, but also customer satisfaction.
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OpinionPut your best foot forward online
With so much choice on the web, retailers must give people a reason to pick them, says David Wild
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NewsTesco invests $45m in IT infrastructure
Tesco is investing $45m in its IT infrastructure in a bid to solve problems more quickly and improve customer service.
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NewsTesco opens virtual store in South Korea
Tesco Homeplus in South Korea has opened what it claims is the world’s first virtual store in Seoul subway, following an initial trial in July.
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Opinion
Why Steve Jobs was a brilliant retailer
The retirement of Steve Jobs as Apple chief executive marks the loss of the technology world’s first big superstar, but painting him as a purely technical figure underestimates him – Jobs’ contribution to the retail world has been significant.
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GalleryIn pictures: Ocado's virtual shopping wall goes live
The integrated window display at London’s One New Change shopping centre allows shoppers to purchase groceries on their mobile phones, then have them delivered to their door.
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Opinion
Why selling software could help cash-strapped retailers
The software market is a lucrative one – just ask HP, which recently bought the UK’s biggest software company, Autonomy, and announced its withdrawal from the lower-margin hardware market. It might not sound very relevant to retailers, but it could be, as there’s every chance they could follow in the tech giant’s footsteps and sell software.
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Opinion
How mobile improved engagement at New Look
With a handful of big retail names now devoting more time and energy to mobile, details of its benefits are starting to filter through and New Look is one early adopter whose trials have suggested that using the channel improves customer engagement.
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Opinion
Asos launches iPad edition
Online fashion retail giant Asos has launched an iPad edition of its monthly magazine.
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NewsNectar offers points for recycling and leisure visits
Loyalty scheme operator Nectar is to trial offering residents in Birmingham the chance to collect points when they recycle or use their local leisure centre.
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Opinion
Which retailers are best on Facebook?
Facebook can feel like a bit of a popularity contest, and retailers aren’t immune – ChannelAdvisor’s monthly index now pits them against each other in the race for new fans.
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NewsTesco’s Amazon-style site due to launch in January
Tesco is gearing up for the launch in January of its Amazon-style online marketplace offer, which will target customers through previous buying habits and Clubcard data.
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OpinionRetail surgery: How do I automate our telephone customer service effectively?
I want to automate our telephone customer service, but how can I ensure the system helps my customers effectively without alienating them?
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AnalysisMark Horgan
Sainsbury’s new marketing director will play a key role as the grocer begins to prepare for the post-Jamie Oliver era. George MacDonald reports
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News
Amazon launches cloud-based version of Kindle
Amazon has launched a cloud-based version of its Kindle e-reader, allowing users to buy and read Kindle e-books from any device from within a web browser. Based on HTML5, the reader requires no download or installation and automatically stores books locally for offline reading.The move comes just two weeks after ...
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NewsHarrods to launch online magazine and new mobile site
Harrods is to launch an online magazine and transactional mobile site this autumn as it develops its digital offer.
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AnalysisOnline vs multichannel
Online has been driving the retail narrative for some time, but now the story is moving on as retailers with a blend of web with bricks and mortar look set to have a happy ending
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Opinion
House of Fraser's new site
Department store House of Fraser has launched a redesigned version of its transactional website.
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NewsTesco blames technical glitch for pricing error
Supermarket group Tesco has blamed a technical error for lower prices on some products in Scottish stores, in breach of an industry agreement.