All Technology articles – Page 366
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News
Perfume Shop overhauls store communications
The Perfume Shop is migrating its store communications to an electronic format following the roll-out of an intranet application. Store managers now receive about 15 messages a day through the system, in addition to one longer weekly message that provides a summary of the promotional and marketing activity taking place. ...
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News
Woolworths rejigs site after customer survey
Woolworths is making changes to its web site after conducting an online survey of customers’ experiences on the site.
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News
Multichannel retailers trump pure-plays on customer experience
Boots, Marks and Spencer and John Lewis among the high street giants leading the way
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Opinion
Customers are taking control
A new web site combining shopping and social networking allows consumers to give retailers a helping hand
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Analysis
The People Revolution
Dublin department store Arnotts is about to complete a two-year IT overhaul that will be the backbone of future growth. Joanna Perry learns why educating staff has been key to its success
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News
The Works introduces workforce management tool
System expected to improve delivery and service at books and stationery retailer
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News
Somerfield upgrades artwork proofing system
Approval to allow more sophisticated design process
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Opinion
Cash, card or mobile phone?
Right now, retailers need to get to grips with the dawn of contactless payment
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News
Claire’s recruitment site lifts jobseeker standard
Claire’s has reported an improvement in the quality of job applications since the accessories retailer launched its own recruitment web site three months ago. The site, which was developed by Claire’s recruitment advertising agency ThirtyThree, has received nearly 700 applications for head office and store management roles since its launch. ...
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News
Online speed set to accelerate as broadband popularity rises
Communications regulator Ofcom has reported that about two-thirds of UK households now have broadband internet connections. It found that 3 million households signed up for broadband during 2006 and the average speed of internet connections has risen from 3.6Mbit per second in 2006 to 4.6Mbit per second by June 2007. ...
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News
TM Lewin starts systems upgrade drive
TM Lewin will go live with Prologic’s CIMS software at its head office in September, in the first phase of an enterprise-wide implementation. The men’s fashion retailer is spending£1.7 million on replacing systems across its business. The EPoS application is due to go live by March 2008 and it will ...
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News
Reevoo woos retailers with relaunch
Online product review company Reevoo has relaunched its web site with a new service as it aims to double its retail customers over the next six months. Last month, Reevoo.com relaunched to drive traffic to retailer’s web sites. Customers click on the product review, choose from a list of retailers ...
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Opinion
Does IT matter?
Tasked with writing a column on a weekly basis devoted to the matter of technology in retail, it seems sensible for the first week’s offer to consider whether IT is even important to retailers.Of course, all major retailers need some systems and business process automation in order to function in ...
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Analysis
A slow burner
After the initial excitement died down, RFID didn’t deliver on its early promises. However, it is steadily attracting attention once again. Joanna Perry asks what retailers are spending money on