All Technology articles – Page 366
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Analysis
Many hands make light work
Allowing other companies to market your business online can yield easy sales, but there are risks. Joanna Perry says technology can keep activity in check
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News
Tesco IT chief to step down
Tesco IT director Colin Cobain will step down from his role before the end of the year.
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Opinion
Advise staff as well as customers
News emerged last week that hosted CRM software vendor Salesforce.com has been subject to a data theft, after an employee fell victim to a phishing attack.
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News
Agent Provocateur hires web marketing tracker
Luxury lingerie retailer Agent Provocateur has signed up online tracking company Mediaplex to manage its online marketing activity.
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NewsPayment Card Council sets software standard
The Payment Card Industry Security Standards Council (PCISSC) will add a standard for payment software applications to its remit.
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Analysis
Net effect for Mosaic
Mosaic has completed its mission to get all its brands online by the end of this year. And, as Joanna Perry finds out, the latest additions are all set for the Christmas period
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News
Carphone profits soar ahead of iPhone launch
Carphone Warehouse reported a hike in pre-tax profits to 56 million, up from 14 million, as it prepares for the onslaught of the launch of the iPhone tomorrow.
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Opinion
Customer focus is key to Torex revival
Technology analysts and suppliers have been lecturing retailers on the importance of listening to their customers for a while now.
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News
Habitat ditches paper with stock-taking system
Habitat is to introduce a stock-taking system in time for its January stock audit.
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News
M&S links up with Logicalis to run IT networks
Marks & Spencer has signed a four-year contract with Logicalis to manage its IT networks.
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News
Mamas & Papas set to launch online giftcard
Mamas & Papas is to complement its plastic giftcard, which launched in October, with a virtual giftcard that can be bought online.
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Analysis
Smooth operator
Productivity has rocketed since The Works introduced a workforce management system at its distribution centre. Supply chain chief Diane Smith tells Joanna Perry how it was achieved
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Analysis
Centre of attention
Retailers need to step up a gear with the service they offer through contact centres if they are to meet customers’ expectations this Christmas, writes Joanna Perry
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Analysis
All seeing eye
Over the years, surveillance systems have gone from being staffed heavily to hardly at all. The latest breed has raised the bar, using cameras with built-in intelligence that are constantly on the watch. Joanna Perry reports
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News
Sainsbury’s builds coupon offers with in-store system
Sainsbury’s is to pilot an in-store coupon system to direct offers to customers who do not have a Nectar card and tailor offers for those that do.
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News
Wal-Mart to roll out SAP finance software
Wal-Mart is to implement SAP software for the first time, after choosing the ERP Financials package to enhance its financial information systems.
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News
New Figleaves web tool to let users share info
Figleaves is to add a consumer product research tool to its web site to complement its existing ratings and review service.
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Opinion
Contact customers with care
Twice in the past week, I have felt let down by the way my data has been used by consumer-facing organisations.
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News
Borders UK stores take control of web site
Borders UK has implemented a system from Tangent Labs to allow its stores to control the content on their own web pages.
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News
Thresher signs PayPoint deal for convenience
Thresher Group has formalised its relationship with PayPoint by signing a five-year exclusive contract with the bill payment terminal operator.