All Technology articles – Page 361
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News
Mamas & Papas set to launch online giftcard
Mamas & Papas is to complement its plastic giftcard, which launched in October, with a virtual giftcard that can be bought online.
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Analysis
Smooth operator
Productivity has rocketed since The Works introduced a workforce management system at its distribution centre. Supply chain chief Diane Smith tells Joanna Perry how it was achieved
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Analysis
Centre of attention
Retailers need to step up a gear with the service they offer through contact centres if they are to meet customers’ expectations this Christmas, writes Joanna Perry
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Analysis
All seeing eye
Over the years, surveillance systems have gone from being staffed heavily to hardly at all. The latest breed has raised the bar, using cameras with built-in intelligence that are constantly on the watch. Joanna Perry reports
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News
Wal-Mart to roll out SAP finance software
Wal-Mart is to implement SAP software for the first time, after choosing the ERP Financials package to enhance its financial information systems.
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News
Sainsbury’s builds coupon offers with in-store system
Sainsbury’s is to pilot an in-store coupon system to direct offers to customers who do not have a Nectar card and tailor offers for those that do.
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News
New Figleaves web tool to let users share info
Figleaves is to add a consumer product research tool to its web site to complement its existing ratings and review service.
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Opinion
Contact customers with care
Twice in the past week, I have felt let down by the way my data has been used by consumer-facing organisations.
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News
Borders UK stores take control of web site
Borders UK has implemented a system from Tangent Labs to allow its stores to control the content on their own web pages.
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News
Thresher signs PayPoint deal for convenience
Thresher Group has formalised its relationship with PayPoint by signing a five-year exclusive contract with the bill payment terminal operator.
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News
Tesco reveals its vision for Second Life-style web site
Tesco.com has hinted at some of the developments it is planning to make to its web site to keep up with changing consumer demands.
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News
Tie Rack adopts e-marketing tool to deliver more efficient strategy
Tie Rack is to begin using an online marketing system to create and deliver marketing campaigns to its 240 stores worldwide more efficiently.
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News
Sainsbury’s builds coupon offers with in-store system
Sainsbury’s is to pilot an in-store coupon system to direct offers to customers who do not have a Nectar card and tailor offers for those that do.
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Analysis
All seeing eye
Over the years, surveillance systems have gone from being staffed heavily to hardly at all. The latest breed has raised the bar, using cameras with built-in intelligence that are constantly on the watch. Joanna Perry reports
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News
Wal-Mart to roll out SAP finance software
Wal-Mart is to implement SAP software for the first time, after choosing the ERP Financials package to enhance its financial information systems.
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News
New Figleaves web tool to let users share info
Figleaves is to add a consumer product research tool to its web site to complement its existing ratings and review service.
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Opinion
Technology must not turn a blind eye
A good policeman uses a combination of knowledge, experience and instinct to determine when to pull a car over or stop and search a suspected criminal on the street.
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News
Direct Wines tests multichannel data capture
Direct Wines is testing a service that allows it to create a single view of its customers across channels.
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Analysis
The wonder of widgets
Mini applications, or widgets, are delivering product information straight to customers’ desktops and turning consumers into brand advocates. Joanna Perry investigates the latest trend
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Opinion
Supply chain is sexy
Unlike buying or marketing, supply chain isn’t up there as one of the sexy functions within retailing. That’s an oversight that this column aims to put right.