All Timpson articles – Page 2
-
OpinionOpinion: Retailers must connect with their customers
There was some great conversation at the recent Squire Patton Boggs retail seminar, with Richard Lim presenting Retail Economics’ thoughts and data on the retail shopping experience.
-
OpinionBlog: Investing in service across the supply chain
Hermes’ head of customer service and experience Catherine Lindsay on how to replicate retailers’ exceptional customer service across the supply chain.
-
AnalysisJohn Timpson: How I beat days of stress-induced despair
In an exclusive extract from his new book, Keys to Success, the legendary retailer recalls how he flipped from ‘perfect optimist to glum pessimist’
-
NewsBreakfast briefing: Timpson, Honey Birdette and more
Retail news round-up: Timpson owner reports surge in profits and Honey Birdette plans UK expansion.
-
OpinionOpinion: How not to be the Uber of retail
A reputation can make or break a company, and recently Uber has become hoisted by its own petard thanks to its customer-focused business, while ignoring its employee-focused culture.
-
NewsToday in Retail: Storm clouds gather over Blue Inc
With John Lewis Partnership’s warning of the “increasingly uncertain market” ringing in retailers’ ears, today the industry was served another note of caution.
-
AnalysisAn outstanding contribution: John Timpson
The AlixPartners Outstanding Contribution to Retail winner John Timpson tells George MacDonald about why he does business differently.
-
GalleryRetail Week Awards 2017: The winners
If there is one message to take away from the Retail Week Awards 2017 sponsored by Salesforce, it is that great people make great businesses.
-
VideoLegends: John Timpson, master of ‘upside down management’
John Timpson has built up one of the most distinctive businesses in modern retail.
-
NewsTimpson expands services with dry-cleaning acquisition
High-street stalwart Timpson has acquired the dry-cleaning arm of Johnson Services Group for £8.25m as it moves to expand its services offer.
-
OpinionOpinion: Let the tills ring out for Christmas
Christmas is almost upon us and in the final week of trading retailers will pull out all the stops in their annual bid to ensure the golden quarter lives up to its name.
-
DataData: The top 30 retailers by store openings
Poundland tops the ranking owing to its acquisition of 99p Stores, while a large number of c-store operators make the top 30.
-
AnalysisBe Inspired: How retailers can foster more women leaders
Women make up 60% of retail’s workforce yet just 10% of executive boards. Retail Week asks what can be done to ensure gender diversity.
-
OpinionEmployment Minister: ‘Ex-offenders have been overlooked for too long’
The UK economy is strengthening every day and businesses are continuing to do the country proud by growing and creating jobs.
-
OpinionComment: Why retail company directors must listen to their store managers
I’m sure it was Allan Leighton who first pointed out to me that indisputable truth that ‘feedback is the breakfast of champions’.
-
OpinionComment: Looking for great retail staff? Hire from prison
Timpson has recruited hundreds of employees from prisons and boss James Timpson thinks other retailers should do the same.
-
NewsAsda and Timpson test online grocery and dry-cleaning tie-up
Asda and Timpson have launched a six-month trial of a service that allows customers to combine their online food shop with their dry-cleaning.
- Previous Page
- Page1
- Page2
- Next Page