All Very Group articles – Page 10
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NewsShop Direct falls into the red as cost of PPI bites
Very and Littlewoods owner Shop Direct swung to a loss in its third-quarter after it booked £100m to pay PPI claims.
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NewsShop Direct leaves City £55m out of pocket
Investors in Shop Direct have taken a hit after fears of a consumer credit crackdown triggered a sell-off in the company’s debt.
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AnalysisAnalysis: Are chatbots the key to customer service?
As investment in artificial intelligence continues to gain momentum, will chatbots become central to retail customer service or a misstep reflective of an over-reliance on technology?
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OpinionWhy are retailers overhauling their warehouses?
The retail warehouse is having to work harder and more efficiently than ever before – and retailers are overhauling their logistics operations to future-proof their businesses.
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AnalysisMove of the week: Bickerstaffe quits Dixons Carphone
Alex Baldock has only briefly been at Dixons Carphone but there are already signs of the transformation to come under his leadership, not least in personnel.
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News2,000 jobs at risk as Shop Direct overhauls fulfilment
Shop Direct is set to close three fulfilment centres, putting nearly 2,000 jobs at risk, as it unveils plans for a new purpose-built facility.
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CartoonBlower’s retail cartoon: Retail Week Awards winners
Retail Week cartoonist Patrick Blower’s take on this year’s Retail Week Awards sponsored by Salesforce, including winners Sir Malcolm Walker, Screwfix and Gymshark.
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OpinionOpinion: Showcasing retail at its very best
There’s more to retail than turning a profit. As this year’s Retail Week Awards sponsored by Salesforce have highlighted, recognition for a job well done goes beyond figures.
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NewsRetail Week Awards 2018: The winners
The best retailers are seizing opportunity in a rapidly changing landscape. From established names to rising stars, the Retail Week Awards sponsored by Salesforce celebrate the industry’s trailblazers.
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AnalysisProfile: Shop Direct's new boss Henry Birch
Shop Direct’s incoming boss Henry Birch’s career to date has spanned stints in the House of Commons and running William Hill’s online arm from Gibraltar.
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NewsMove of the week: Shop Direct’s new chief executive
The appointment of Henry Birch as the new chief executive of Shop Direct shows the changing face of retail.
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AnalysisRetail Week Live: Five themes from day two
With the second and final day of Retail Week Live 2018 behind us, we take a look at some of the key themes to emerge from the day.
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NewsShop Direct appoints new chief executive
Shop Direct has snapped up casino firm Rank Group’s chief executive Henry Birch to take the reins of the business.
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NewsSales surge to £8.4bn at the UK's top etailers
Britain’s leading pure-play retailers registered a 23% spike in sales last year, a new study shows.
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NewsShop Direct reshuffles product team amid further exits
Shop Direct has reshuffled its product top team, promoting its group merchandising director to group product director as its group fashion director exits the business.
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CartoonBlower’s retail cartoon: New jobs for Baldock and James
Cartoonist Patrick Blower’s take on Alex Baldock moving to Dixons Carphone to replace Seb James, who will become president and managing director of Boots.
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AnalysisAnalysis: Where next for Dixons Carphone under Baldock?
It’s all change, once again, for the electricals giant, which has transformed dramatically since the merger of Dixons and Carphone Warehouse three years ago.
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OpinionBaldock’s Dixons move symbolises new leadership era
The meteoric rise of Alex Baldock epitomises how retail is changing.
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InterviewInterview: Dixons Carphone's new boss Alex Baldock
Dixons Carphone has appointed outgoing Shop Direct boss Alex Baldock to replace Boots-bound Seb James at the helm.
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AnalysisRetail Week Live: Five issues impacting retail in 2018
Retail Week Live brings together the elite of the retail industry. We pick out five key themes of this year’s event.