All Video articles – Page 7
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VideoFace time: Mercato Metropolitano founder Andrea Rasca on surviving lockdown
Mercato Metropolitano founder Andrea Rasca discusses how his business’ connection to community saved it from going under during lockdown and how to make social distancing work on the high street.
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VideoFace time: John Lewis ops chief Andrew Murphy on post-lockdown stores comeback
John Lewis Partnership executive director of operations Andrew Murphy talks to Retail Week about store reopening plans, the retailer’s ‘customer-led’ post-pandemic strategy and the ‘exciting opportunity to reshape the business’ in future.
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VideoFace time: Joules boss Nick Jones on ‘learning as we go’ with store reopenings
Joules chief executive Nick Jones discusses the phased approach the retailer is taking to reopening stores as the coronavirus lockdown lifts, possible changes in consumer demand as a result of the pandemic and how he has run the business from home.
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VideoBe Inspired: What effective communication looks like during a pandemic
With workforces across the UK operating remotely, communication between retail leaders and their teams has become paramount. Retail executives from Farfetch, Pets at Home, John Lewis Partnership, Lucky Saint and Hallett Retail explain how they have been keeping staff informed and engaged during this challenging period.
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VideoFace time: Gousto CTO Shaun Pearce on why recipe boxes will 'stick around' post-pandemic
With the recipe box market thriving amid the coronavirus pandemic, Gousto has surfaced as one of the winners, securing an extra £33m in funding. Chief technical officer Shaun Pearce talks to Retail Week about the company’s plans and how he sees demand for recipe boxes growing post-lockdown as “online grocery habits stick around”.
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VideoHas retail changed forever? How coronavirus will radically re-shape the high street
With shop closures leaving high streets and shopping centres resembling ghost towns during the coronavirus pandemic, what longer-term impact will this have on our towns and cities?
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VideoFace time: Ocado’s Luke Jensen – how Covid-19 is shaping the future of ecommerce
Ocado Solutions chief executive Luke Jensen discusses how the business is “reinventing” how it works, its race to increase capacity and the future of online grocery shopping across the globe.
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VideoBe Inspired: Advice from retail execs on managing stress and mental health
To coincide with Mental Health Awareness Week, RWRC spoke with senior retail leaders from Ocado, John Lewis Partnership, Lucky Saint, Pets at Home and Secret Sales to understand how they embrace ‘good stress’ and deal with ‘bad stress’, and the measures they have taken to stay resilient during the coronavirus crisis.
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VideoFace time: Poundland boss Williams on trading on pandemic-hit high streets
Poundland managing director Barry Williams talks to Retail Week about the challenges of trading during the coronavirus pandemic, which has seen “10 years of consumer behaviour condensed into 10 weeks”.
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VideoFace time: AO boss John Roberts on the ‘new world of retail’
AO.com chief executive John Roberts discusses how the coronavirus crisis is shaping the “new world of retail” and why company culture will be increasingly important in the post-pandemic future.
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VideoFace time: Theo Paphitis says retail ‘will never be the same’ after coronavirus
Retail entrepreneur Theo Paphitis discusses the impact of the pandemic on retail property and trading, and says none of his stable of brands will trade in the same way that they did before the pandemic.
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VideoFace time: JD Sports boss Cowgill slams CMA’s ‘reckless’ Footasylum ruling
JD Sports’ executive chair Peter Cowgill speaks to Retail Week about the CMA’s ‘pre-judged’ decision to block its acquisition of Footasylum, despite the operational challenges faced by all retailers as a result of the coronavirus pandemic.
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VideoFace time: Tony Hoggett – Tesco is ‘hellbent’ on helping vulnerable customers
Tesco chief operating officer Tony Hoggett discusses how the grocer has ramped up its online capacity, the overhaul it has made to store operations and the importance of its company culture during the coronavirus pandemic.
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VideoFace time: Dreams boss Mike Logue on Covid-19 triggering digital investment
Dreams chief executive Mike Logue talks about moving from two-man to two-van delivery, repurposing its factory to produce PPE and other operational changes brought on by coronavirus in recent weeks.
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VideoHas retail changed forever? Inside the mind of the post-coronavirus consumer
The coronavirus pandemic has already sparked a seismic shift in the way people behave and shop, but what longer-lasting effects will it have on the retail industry and its customers?
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VideoFace time: Pets at Home boss Pritchard on the Covid-19 ‘war’
Pets at Home boss Peter Pritchard tells Retail Week how the business is “fighting a war” during the coronavirus pandemic, what the future holds now that “normal has gone”, and explains why he is supporting our CaRe20 fundraising campaign.
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VideoWatch: Inside Holland & Barrett’s new beauty concept store
Holland & Barrett has unveiled its first beauty concept store focused on ‘clean and conscious’ product ranges, in the Bullring shopping centre in Birmingham.
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VideoVideo: MLB hits home run with Westfield Stratford pop-up
In a bid to drive footfall and raise the sport’s profile in the UK, Major League Baseball has opened its first semi-permanent pop-up store in Westfield Stratford. Retail Week visits the space, which features retail, food and drink, and leisure offerings under one roof.
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VideoReview of the year: What changed retail in 2019?
It has been another 12 months of change in the retail sector. The Retail Week team looks back on 2019 and selects some of the landmark moments and trends that characterised the year and will likely shape the industry in 2020 and beyond.
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VideoAfter Black Friday’s sales boost, has peak trading already peaked?
Black Friday beat expectations as sales and footfall surged. PwC head of consumer markets Lisa Hooker joins Retail Week executive editor George MacDonald to discuss the promotional extravaganza, how the final weeks of peak will play out and what’s in store for retail in the new year.

















