All Waitrose & Partners articles – Page 58
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NewsWaitrose pays compensation after online orders hit by IT glitch
Waitrose is to pay compensation to customers after an IT problem forced the grocer to cancel 400 orders just days before Christmas.
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NewsFestive grocery loyalty improves as shoppers stick with main supermarket
Customer loyalty is expected to improve this Christmas as shoppers plan to stick with their usual grocer for their main festive food shop.
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Analysis
Waitrose experiments with wines and bakery areas with revamp
Waitrose has been experimenting with its wines and spirit and bakery areas in its Kingston branch. John Ryan visits and talks to head of store development Anthony Wysome.
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OpinionComment: Interiors pace picks up as Christmas looms
At a time of year when things are normally slowing down, the interiors pace seems to be heating up.
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OpinionRetail surgery: What is an emotionally-driven loyalty programme?
Many of today’s customer loyalty programmes are centred on earning points through purchases. However, a more engaging method, termed “emotional loyalty”, is beginning to emerge.
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NewsWaitrose predicts South American food boom in 2014
South American food is set to boom in 2014 as British shoppers become inspired by the football World Cup in Brazil, according to Waitrose.
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NewsTesco attacked over rising prices and ‘unconvincing’ strategy
Tesco has been accused of putting up its prices faster than its major rivals and giving Sainsbury’s and Waitrose a “free ride”.
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AnalysisAnalysis: Retail Christmas adverts - sifting the crackers from the turkeys
Which retail campaigns hit the right note and which need a rethink? Rebecca Thomson gets the views of two advertising experts and assesses social media reaction to some of this year’s Christmas ads.
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AnalysisAnalysis: Highlights from Retail Week’s free Innovation Review report
From mannequins that can track the age, race and sex of retail customers, to fingerprint imaging that can activate bank cards, technological innovations are transforming the retail environment.
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NewsGovernment to tackle inconsistent food and drink unit pricing
Consumer affairs minister Jo Swinson has said that changes are needed to food and drinks labels to help shoppers identify the best deals.
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OpinionNick Bubb’s verdict: Tesco - no easy solution
The stockmarket had been softened up for bad news on Q3 sales, so, with no profit warning today, Tesco’s shares have rallied.
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NewsWaitrose sales up 6.5% as shoppers stock up on frozen festive goods
Waitrose shoppers stocked up their freezers with frozen festive goodies in the week ending November 23 as total sales excluding petrol rose 6.5%.
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NewsWaitrose Christmas begins as sales rise 6.6%
Waitrose Christmas sales began in earnest last week, rising 6.6% to £119.2m in the week to November 16.
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OpinionComment: There are always opportunities to grow in food retail
The UK food retail sector has always been an interesting one to watch, but news in recent weeks confirms that it is at a fascinating stage right now.
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NewsWaitrose forecast early Christmas as online sales soar
Shoppers have begun Christmas preparations earlier than last year, according to Waitrose, which said online delivery slots for grocery’s busiest day will be filled this week.
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OpinionComment: How different will Morrisons’ online grocery offer really be?
Morrisons chief executive Dalton Philips today revealed the look, feel and services which will make up the grocer’s much anticipated online launch, but will it stand out in a crowded market?
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AnalysisAnalysis: Is retail full of up-and-coming entrepreneurs?
Are new business ideas coming through in retail? Rebecca Thomson takes a look at the state of entrepreneurship and the lessons to be learned from the current crop of enterprising retailers.
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AnalysisAnalysis: How the grocers' click-and-collect offers compare
With Asda stepping up the battle to provide commuters the option of collecting orders from tube stations, Retail Week takes a look at how the grocers have invested in click-and-collect.
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News
Aldi's sales rise unabated as 'low-price luxury' Christmas nears
Grocery shoppers will be hunting for luxury at low prices this Christmas after more than a third of British shoppers visited Aldi in the last 12 weeks.

















