All Click-and-collect articles – Page 5
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Retail VoiceFive new ideas for improving click and collect
Consumers expect a high level of service when they visit a store, yet many retailers are failing to deliver a truly exceptional click-and-collect service.
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NewsArgos launches voice shopping with Google
Argos has rolled out a voice shopping service for Google Home devices that enables shoppers to order click-and-collect items.
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OpinionOpinion: Amazon should follow Coke into coffee shops
Whitbread’s surprise sale of Costa Coffee to Coca-Cola for £3.9bn prompts the question of who else might have been in the race for a caffeine fix – or who perhaps should have been.
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OpinionOpinion: Click and collect can be an ‘experience’
Whichever way you cut it, clicking and collecting has to be the ultimate non-experience that can take place in a store.
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AnalysisAnalysis: Seven start-ups retailers should know about
The opportunities created by digital technology have created a flourishing start-up scene as young entrepreneurs aim to shift the business landscape.
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AnalysisAnalysis: John Lewis will be 'a place to shop, do and learn'
Opened 10 years ago in White City, Westfield London’s most significant development will be unveiled this week – the opening of 740,000 sq ft more trading space.
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AnalysisAnalysis: How Zara's click-and-collect store stacks up
As Zara opened its first ever click-and-collect store in Westfield Stratford, our stores editor John Ryan compares collection points across the sector.
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NewsAsda adopts owner Walmart’s parcel towers in UK first
Asda has launched its first automated parcel tower designed to speed up online collections and returns for customers.
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NewsJohn Lewis extends Christmas click-and-collect cut-off
John Lewis has extended the deadline to make click-and-collect orders in a bid to woo last-minute Christmas shoppers.
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NewsCollectPlus boss Ashworth takes on additional Yodel role
CollectPlus chief executive Neil Ashworth is to take on additional responsibilities at owner Yodel, the delivery company.
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InterviewRetail Week Live: John Rogers on how to beat Amazon
Sainsbury’s pulled off the biggest retail acquisition of the year in 2016 when it snapped up Argos owner Home Retail Group in a £1.4bn deal.
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NewsSainsbury’s c-stores to launch Argos click-and-collect
Sainsbury’s has unveiled plans to launch an Argos click-and-collect service in 100 convenience stores as it ramps up its integration of the businesses.
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InterviewInterview: Evans Cycles' new boss Andy King
Evans Cycles’ new chief executive Andy King talks to Retail Week about catering for commuters and his strategy to pedal the business into profit growth.
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NewsCollectPlus and Gett launch rapid retail returns service
Retail delivery and returns specialist CollectPlus has teamed up with on-demand transport app Gett to launch a rapid retail returns service for time-strapped consumers.
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Retail VoiceThe seven biggest myths about omnichannel
How do leading retailers overcome the omnichannel fear factor? Technology firm Radial attempts to answer this burning question.
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Retail Voice
Three ways to reimagine the role of the store
In the wake of a very turbulent 2016 retailers are re-examining how their stores work, eCommera takes a closer look.
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NewsToday in retail: Brexit needn’t mean retail blues
Among the looming “challenges” flagged in Super Thursday’s trading updates, Brexit no doubt featured in the minds of many.
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NewsBreakfast briefing: BHS, Overseas retailers and more
Retail news round-up: MPs new plan to avoid BHS-like pension scandal, Online overseas retailers registering for VAT and retailers cancel click&collect service early
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Retail VoiceRetailers need to put the store back to work
It’s no longer about online or offline, it’s about compiling your assets and making them work together in a complementary manner.
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InterviewDwell’s founder on why it's sitting pretty at DFS
Dwell founder and boss Aamir Ahmad says his furniture and homewares business has been revitalised since DFS snapped it up in 2014.