All Consumer insight articles
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InterviewQ&A: Relex Solutions VP of product and platform discusses modernising end-to-end solutions for retail
Retailers are looking for ways to improve end-to-end operations, from accurate demand forecasting to inventory optimisation, and better pricing and planning from start to finish. This is where Relex Solutions comes in as a unified native AI-platform aiming to do just that, as well as drive smarter decisions, increased sales and better sustainability.
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DataRanking: the UK retailers that consumers think offer the best value for money
Thanks to data shared with Retail Week by OC&C, we can reveal the 150 UK retailers that Brits think offer the best value.
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Chart of the WeekCharts of the Week: How much do shoppers want AI involved?
Three new charts show the state of play when it comes to AI and shopping.
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Supplier InsightData: How Gen Z is turning retail into an experience economy
New research from Snapchat and Portas suggests over half of Gen Z prefer in-store shopping over online – here we outline key findings from its latest report
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AnalysisChart: GLP-1 users have tripled, what are they spending less on?
New research from Worldpanel by Numerator shows that the weight loss drugs have led to a £780m drop in grocery spending per year, with households that have a user typically saving £418 from their annual food bill.
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Opinion‘As boundaries collapse, retailers and brands face a challenge’
The rise of social commerce, livestream shopping and creator-led retail experiences signals something bigger than the launch of a few new formats or platforms. It reflects a broader shift towards cultural commerce, believes Publicis’ Steve Ricketts
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Chart of the WeekChart of the Week: Sunny weather boosts online shopping?
The new BRC numbers suggest retail sales grew faster than inflation in May, with year-on-year growth in non-food online sales hitting its highest rate since December, 2024
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FeatureThe future of fashion consumption: Shein, second-hand and squeezed middles
Just like trends, the way people buy fashion is always in flux, but what do the new patterns of consumption tell us about the future of the category?
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Chart of the WeekChart of the Week: The public still (wrongly) think supermarkets are ripping them off
Brits think hospitality companies are operating on a 40% margin, fashion retailers on a 47% margin and supermarkets taking in profits of 50%.
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InterviewSAP Engagement Cloud CMO: If your customers are sharing their data, they expect something back
If you’re still sending emails that ignore what your customers bought yesterday, you’re putting their trust on the line, argues SAP Engagement Cloud chief marketing officer Sara Richter.
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DataChart of the Week: How much does the World Cup boost retail sales?
There are just a few weeks to go until the World Cup starts, and retail is hoping it might lift the glum mood that consumers are in.
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NewsRetail sales fall in April thanks to Easter timing and consumer mood
The latest BRC-KPMG retail sales monitor showed a 3% drop in retail sales versus April 2025, though the earlier Easter this year was one of the main reasons why
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NewsConsumer confidence sees biggest quarterly fall since summer 2022
The PwC consumer sentiment survey showed that confidence has now hit its lowest level since autumn 2023.
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Opinion‘What a difference three months makes – and why retailers shouldn’t panic’
Back in February, I wrote that 2026 was finely balanced but that I was optimistic about UK retail. Three months on, and the picture has shifted dramatically
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NewsPandora shares carbon footprint for lab-grown diamonds
Pandora is adding carbon footprint labelling to its lab-grown diamonds to increase transparency and allow consumers to compare the climate impact of its jewellery pieces.
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Opinion‘As retailers find life a slog, roll on the World Cup’
Industry data doesn’t make pretty reading. Retailers must take opportunities where they can and make their own luck, says George MacDonald
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DataFun leaderboard: the 80 ‘most fun’ retailers, according to consumers
Thanks to data shared with Retail Week by OC&C, we can reveal the UK retailers that consumers say are the most fun to shop with.
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Chart of the WeekChart of the Week: People who use it really love Tesco Whoosh
Tesco reported its rapid delivery service grew by 51% in its latest financial year
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FeatureThe future of beauty and wellness: TikTok, science and beautybots
A lot has changed in health and beauty in recent decades, but what do the behaviours of consumers now mean for the category in the long term?
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NewsCharity Super.Mkt opens new warehouse concept and pop-up space
Charity Super.Mkt will open a new warehouse and pop-up space this weekend as the demand for pre-loved clothing continues to surge.