All Consumer insight articles
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NewsSales of sports items, aircon and fans gave UK retail a boost in August
Defying economic gloom, the sale of sportswear and equipment, aircon units and fans during the long hot summer gave UK retail a boost in August.
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InterviewBrand tracking: How Suri keeps an eye on brand health in real time
Tracksuit works with retailers like The Real Real and Air Up and was recommended to Retail Week by Suri.
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NewsCompetition watchdog flags potential issues with proposed Co-op merger
The Co-op Group’s proposed acquisition of the Southern Co-op has been flagged as potentially harmful to competition in the sector, according to the CMA.
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NewsBack-to-school spending falls as cost-conscious parents look for value
Shoppers made 18 million fewer trips to the grocers in September compared to the July peak, while back-to-school spending fell as parents looked for value for money.
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Report StoreThe Christmas Consumer
Access Retail Week’s The Christmas Consumer report for exclusive data on how and when UK shoppers will spend this festive season
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AnalysisCan my chatbot speak to the manager? How AI has changed customer complaints
Brits love to moan, it serves as a social lubricant, a shared bonding ritual, some may say even a cultural rite of passage. But airing a grievance to your spouse about a delayed delivery didn’t always amount to a formal complaint – then we got hold of AI
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NewsBack-to-school shopping boosts retail footfall
Customers shopping for back-to-school items helped boost retail footfall in August, according to new data.
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NewsSpending power falls further for low income households in July
The UK’s lowest-earning households were the only group to see spending power fall, according to the Asda Income Tracker.
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NewsHot weather and the World Cup boosts July food and drink sales
Summer weather and World Cup celebrations gave food and drink sales a boost in July, but non-food sales dropped.
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NewsSummer feel-good factor continues as consumer confidence improves
The UK public is increasingly likely to think the economy will improve, according to the latest Opinium-BRC survey, with the retail body saying the Burnham administration was enjoying a “honeymoon boost”.
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NewsGrocery inflation slips to lowest rate since October 2024
The rate of inflation has slowed to 2.1%, the lowest since October 2024, as price rises continued to ease and groceries bought on promotion rose to their highest, according to the latest data by Worldpanel.
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Retail VoiceThe unplanned £22.90: What parcel locker visits are really worth to your stores
Parcel lockers were once seen as a simple convenience feature. But new research from InPost reveals they are generating significant unplanned spend, boosting visit frequency and becoming a genuine driver of customer loyalty – Paul Selvey, network director at InPost UK
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Opinion‘GLP-1s could create lasting changes to how millions of Britons eat, dress and shop’
Innovation, reformulation and reshaping ranges should all be on retailers’ agendas as uptake of weightloss pills affects everything from food to fashion and beauty, says PwC’s Lisa Hooker
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Opinion‘Eating habits might change, but Greggs still has a recipe for success’
Past form and present performance mean Greggs should be able to navigate changing eating preferences, says George MacDonald.
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Chart of the WeekThe data showing Andy Burnham’s challenge in reviving the high street
Andy Burnham has pledged to revive Britain’s struggling high streets, but after a decade of decline, delivering on that promise may prove difficult.
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NewsConsumer confidence on the up thanks to football, heatwaves and a new PM
Consumer confidence was on the rise in July, delivering the largest monthly increase since November 2023.
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DataEngland v Mexico sees searches for energy drinks and pregnancy tests jump on Uber Eats
The 2am kickoff of England’s World Cup knockout match against Mexico on Monday created an unexpected opportunity for retailers selling through delivery apps.
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AnalysisGrowth Index: the fast-growing retailers to have on your radar
The economy may not be growing quickly, but these retail brands most certainly are. Here are some of the retailers from the Growth Index 2026 that you should know about.
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InterviewQ&A: Relex Solutions VP of product and platform discusses modernising end-to-end solutions for retail
Retailers are looking for ways to improve end-to-end operations, from accurate demand forecasting to inventory optimisation, and better pricing and planning from start to finish. This is where Relex Solutions comes in as a unified native AI-platform aiming to do just that, as well as drive smarter decisions, increased sales and better sustainability.
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DataRanking: the UK retailers that consumers think offer the best value for money
Thanks to data shared with Retail Week by OC&C, we can reveal the 150 UK retailers that Brits think offer the best value.