All Consumer insight articles – Page 12
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NewsGoPuff launches Aldi price match on 50 essential items in time for Christmas
On-demand delivery brand GoPuff has launched an Aldi price match scheme on 50 essential items just in time for Christmas
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Innovation of the WeekBenefit has launched its first virtual 3D shopping experience
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Opinion‘Retail needs to sit up and listen to every available different way of thinking’
It may feel as if the retail industry is embracing the challenge of change, but Julia Reynolds wonders whether too often it’s surveying the scene through the wrong end of the telescope
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NewsBoots expects this Black Friday to be its ‘biggest-ever’
Exclusive: The UK’s largest health and beauty retailer expects this Black Friday to be its biggest ever for deals - and, it hopes, for sales - as it gears up for a month of promotions and offers, Retail Week can reveal.
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DataRanking: The top 25 fastest-growing retailers show how we shop the ‘new normal’
Thanks to the Interpath Retail Index 2024, Retail Week can reveal the top 25 fastest-growing retailers and what they tell us about how shoppers behave in the ‘new normal’. To read the full report and see the full list of fastest-growing retailers which goes up to 100, click here.
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NewsUK retail sales show marginal increase as economic uncertainty spooks consumers
Retail sales in the UK improved marginally in October as “uncertainty during the run-up to the budget” and “rising energy bills” spooked consumers.
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NewsOctober footfall has declined as consumers remain cautious ahead of Black Friday spending
Retail footfall in October saw a small decrease due to factors including bad weather, a shift in school holidays and consumer caution ahead of the budget, according to MRI Software.
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Opinion‘Consumer sentiment is low but some retailers can still be optimistic about golden quarter’
Retailers that can make consumers feel like their purchase is essential or make products feel like an affordable treat are likely to have the greatest success this Christmas, maintains PwC’s Lisa Hooker
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NewsUK consumers 'are in a despondent mood' ahead of the Budget
Consumer confidence in the UK slipped one point in October as consumers hold their breath ahead of the government’s upcoming Budget.
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AnalysisJellycat: Why are Gen Z completely obsessed with the expensive cuddly toys?
What is it about Jellycat that’s causing such a stir? And what does the phenomenon tell us about the shopping habits of Gen Z?
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DataWhat shoppers really think about retail’s use of AI
Interviews with 1,000 consumers for Retail Week’s new report indicate whether AI is incentivising spending and how shoppers want to interact with the technology
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News‘Serial returners’ are expected to generate £6.6bn of online returns this year
Customers who are deemed “serial returners” are expected to account for £6.6bn of online returns in the UK this year, according to new research by Retail Economics and ZigZag.
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NewsStrongest retail sales growth in six months driven by autumn fashion and back-to-school
Retail sales saw the strongest growth in six months as autumn-winter apparel and back-to-school sales drove “better than expected” non-food performance.
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DataData: Shopper verdict on the top five retailers and brands for online CX
One thousand UK consumers were asked, with no prompts, to share the retailer or brand that had offered them the best digital shopping experience this past year. We take a look at shoppers’ top five with the full list revealed in Retail Week’s new report
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Retail VoiceCreating a winning formula for high streets
From fun to functionality, American Express’ Dan Edelman explores what shoppers want from their high streets
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DataRanking: The most sustainable retailers according to shoppers
New data collected by Lumina Intelligence exclusively for Retail Week shows customers believe Marks & Spencer and Tesco are the most sustainable retailers.
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NewsUK consumer confidence has taken a drastic fall in September
UK consumer confidence took a drastic fall in September, reflecting consumer nervousness about the withdrawal of winter fuel payments and clear warnings about further difficult decisions to come.
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NewsConsumer appetite for big-ticket spending is stabilising, says Wickes boss
Subdued consumer confidence in the home and DIY sector is now stabilising, according to Wickes CEO David Wood.
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Retail VoiceConsumers at Christmas: The three types of festive experience in 2024
UK households are going to experience three distinct Christmases this festive period – Mail Metro Media’s insight director Luke Hand is here to explain just what that means for consumers and retailers
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Opinion‘Gen Z are a different breed, and retail has historically mischaracterised them’
Gen Z will have the highest disposable income of any generation, so despite near-term turbulence, now is the time to reflect on how the landscape will change, advises OC&C’s Matt Coode