All Customer articles – Page 44
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NewsUK consumer confidence has taken a drastic fall in September
UK consumer confidence took a drastic fall in September, reflecting consumer nervousness about the withdrawal of winter fuel payments and clear warnings about further difficult decisions to come.
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Retail VoiceWhy optimising payments is the key to retail success
In today’s fast-paced retail environment, optimising payment strategies has become crucial for merchants looking to drive revenue growth and enhance customer experiences.
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GalleryDyson has unveiled its second store in New York
Dyson has opened the doors to its second store in New York, equipped with tech and products for customers to try out.
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NewsCarpetright customers owed £8m in outstanding orders
Carpetright owes nearly £8m in outstanding orders to 21,000 customers with the majority of them expected not to be refunded, the company director’s statement of affairs revealed.
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Retail VoiceSix ways that AI could transform retail
Want to know how AI advancements could bring more joy and confidence as well as reduce regret in customer journeys? Google’s Sarah Ashley and Wired Consulting’s Charlie Burton offer a glimpse into the newly launched report Upgrading How We Buy
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NewsPret sales have hit £1bn for first time as international business thrives
Pret a Manger has reported sales of more than £1bn for the first time as appetite for the coffee chain outside of the UK ramps up.
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NewsAmazon is ordering employees back to the office five days a week
Amazon has told staff they have to come into the office five days a week as it announces this year’s Prime Big Deal Days.
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NewsExperiential high streets and social media are set to drive footfall over golden quarter
Experiential high streets and social media are set to drive retail footfall over peak season, according to MRI Software’s outlook shared exclusively with Retail Week.
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AnalysisLIVE 2025 Retail Week x The Grocer: Meet the key speakers
Here are just some of the speakers that will be taking to the LIVE stage on February 11, 2025.
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AnalysisSharkNinja: The innovative electricals brand customers can’t get enough of
SharkNinja’s explosive growth in a raft of categories has resulted in it becoming a global brand known to millions – but it’s not satisfied yet.
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NewsWest End retailers lost millions in unrealised sales this year
Retailers in London’s West End have already lost millions in unrealised sales this year because of the loss of tax-free shopping for tourists, according to new research.
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Retail VoiceHow AI will transform the digital shopping experience
Qodea’s Jason Theakston explores how retailers can embrace AI to improve the customer experience, build trust and increase brand loyalty.
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DataConvenience on the up, chemists shuttered – the factors affecting store openings and closures
Net store closures of chain outlets in the UK reached 12.5 a day in the first half of 2024, averaging 38 closures and 25.5 openings per day according to new data from PwC and Green Street. Retail Week delves into the data to explore the factors impacting openings and closures
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NewsCo-op has tripled its number of member deals till the end of the year
The Co-op has tripled the number of member deals as it launched more than 100 new value offers across brands and own-brand products until the end of the year.
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AnalysisData: Honest opinions from 1,000 shoppers on AI, data and marketing
Retail Week’s latest report features exclusive research with 1,000 UK consumers on what they really want from retailers – and what will send them running
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NewsAmazon has expanded its partnership with Morrisons to include loyalty points
Amazon and Morrisons have expanded their partnership by adding the More Points scheme to the Morrisons on Amazon online store, Retail Week can reveal.
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Report StoreThe Fastest Way to Lose Consumers
Honest opinions from 1,000 consumers on AI, marketing and data
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AnalysisAldi boss Giles Hurley on slower growth, ‘real loyalty’, Christmas prospects and more
Value grocer Aldi achieved record sales last year but some wonder whether its relentless growth can continue.
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Innovation of the WeekAmazon launches its Gen-AI-powered Rufus chatbot in the UK
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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Opinion‘Confidence has recovered but scar tissue remains in the collective consumer psyche’
Improving fundamentals, evolving consumer behaviour and rapidly developing technologies present scope for investment value creation, believes Matt Truman