All Department stores articles – Page 7
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InterviewInterview: Peter Ruis and his mission to make John Lewis ‘radically relevant’
As John Lewis gears up for Christmas, new boss Peter Ruis sits down with Retail Week to discuss the future of department stores and why running JLP will “always been more than just a job”.
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NewsJohn Lewis aims to create ‘world flagship’ with Peter Jones store overhaul
John Lewis has ambitions to transform its landmark Peter Jones store in Chelsea, London, into a shop that stands out on the global retail stage, Retail Week can reveal.
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NewsJohn Lewis visits and sales have climbed after price promise relaunch and ad debut
Visits to John Lewis’ website and store sales have risen since the reintroduction of the Never Knowingly Undersold price promise and associated ad, Retail Week can reveal.
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Innovation of the WeekSelfridges is embarking on a retail media partnership with Criteo
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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NewsFenwick has hired two new executives as losses narrow in ‘challenging year’
Exclusive: Department store group Fenwick has drafted two new senior executives to its top team and is looking forward to “an exciting new period of growth” after narrowing losses and sales slipping in a “challenging retail environment”.
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NewsJigsaw has partnered with a luxury department store to bolster its presence in Ireland
Fashion retailer Jigsaw has announced a new partnership with luxury department store chain Brown Thomas.
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NewsHarrods boss has apologised and said he was ‘not aware’ of Al Fayed abuse
The managing director of Harrods has said he was “not aware” of allegations of sexual abuse against former owner Mohamed Al Fayed and added that he is “deeply sorry” for “failing colleagues” at the department store.
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NewsEx-Harrods boss says he witnessed ‘abhorrent’ behaviour by Al Fayed
Former Harrods chief executive James McArthur said he witnessed “abhorrent” behaviour from Mohamed Al Fayed, but not sexual abuse.
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NewsHarrods is investigating the role of current staff in allegations of abuse against Al Fayed
Harrods is undergoing an internal review to determine whether any of its current staff was “directly or indirectly” involved in any of the sexual abuse allegations against former owner Mohamed Al Fayed.
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Opinion‘John Lewis ad has started a conversation, but I’m not sold just yet’
The splash made by John Lewis’ new advert is testament to the retailer’s influence, but it needs to be easier for people to understand the message, believes Kantar’s Lynne Deason
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NewsHarrods said it ‘failed employees’ as sex abuse allegations against Al Fayed unfold
Luxury department store Harrods has “sincerely” apologised and acknowledged it “failed employees” as allegations of rape and sexual assault against its former owner Mohamed Al Fayed unfold.
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VideoJohn Lewis premieres ‘Never Knowingly Undersold’ ad in early start to Christmas campaign
Department store business John Lewis has unveiled the first in a series of golden quarter adverts, designed to highlight its value-for-money stance and ignite affection for the brand’s “rich heritage”.
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NewsFrasers has acquired a Lancaster shopping centre as it continues to expand its portfolio
Frasers Group has acquired St Nicholas Arcade in Lancaster, further adding to its expanding shopping centre portfolio in the UK.
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AnalysisReasons to be cheerful at John Lewis as it pulls turnaround levers – but there's a long way to go
If the John Lewis Partnership was a quoted company its shares might have ticked up today as first-half losses were slashed and “significantly higher profits” are expected for the full year.
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NewsJohn Lewis losses have narrowed as it remains on track to deliver higher full-year profits
John Lewis Partnership has reported growth in sales and reduced losses in the first half of the year as it remains on track to deliver “significantly higher profits” in 2024.
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NewsFrasers has unveiled plans for the Scottish shopping centre it acquired last year
Frasers Group has revealed its plans for the Overgate Shopping Centre in Dundee that it acquired in March 2023, as it continues to diversify its property base.
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NewsJohn Lewis will revive its famous ‘Never Knowingly Undersold’ promise
Department store business John Lewis is to bring back its famous price pledge – ‘Never Knowingly Undersold’ – and apply it to online rivals too.
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NewsM&S turns to AI and social media spending to boost sales and attract Gen Z shoppers
Marks & Spencer is ramping up its growth strategy with an “accelerated pace of change” across digital, data and tech as it uses AI and social media spending to attract younger shoppers.
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NewsHarrods has seen its highest ever turnover as sales surge
Luxury department store Harrods has recorded its highest-ever turnover, driven by tourists coming back to London post-pandemic.
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AnalysisHow Boots, B&Q, Next and John Lewis are leading the retail generative AI revolution
Few technological advancements in recent years have generated more news coverage than the advent of generative AI. For all the science-fiction headlines, though, several big retail names are already leading the way when it comes to adoption

















