All Department stores articles – Page 8
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NewsHarrods boss has apologised and said he was ‘not aware’ of Al Fayed abuse
The managing director of Harrods has said he was “not aware” of allegations of sexual abuse against former owner Mohamed Al Fayed and added that he is “deeply sorry” for “failing colleagues” at the department store.
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NewsEx-Harrods boss says he witnessed ‘abhorrent’ behaviour by Al Fayed
Former Harrods chief executive James McArthur said he witnessed “abhorrent” behaviour from Mohamed Al Fayed, but not sexual abuse.
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NewsHarrods is investigating the role of current staff in allegations of abuse against Al Fayed
Harrods is undergoing an internal review to determine whether any of its current staff was “directly or indirectly” involved in any of the sexual abuse allegations against former owner Mohamed Al Fayed.
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Opinion‘John Lewis ad has started a conversation, but I’m not sold just yet’
The splash made by John Lewis’ new advert is testament to the retailer’s influence, but it needs to be easier for people to understand the message, believes Kantar’s Lynne Deason
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NewsHarrods said it ‘failed employees’ as sex abuse allegations against Al Fayed unfold
Luxury department store Harrods has “sincerely” apologised and acknowledged it “failed employees” as allegations of rape and sexual assault against its former owner Mohamed Al Fayed unfold.
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VideoJohn Lewis premieres ‘Never Knowingly Undersold’ ad in early start to Christmas campaign
Department store business John Lewis has unveiled the first in a series of golden quarter adverts, designed to highlight its value-for-money stance and ignite affection for the brand’s “rich heritage”.
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NewsFrasers has acquired a Lancaster shopping centre as it continues to expand its portfolio
Frasers Group has acquired St Nicholas Arcade in Lancaster, further adding to its expanding shopping centre portfolio in the UK.
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AnalysisReasons to be cheerful at John Lewis as it pulls turnaround levers – but there's a long way to go
If the John Lewis Partnership was a quoted company its shares might have ticked up today as first-half losses were slashed and “significantly higher profits” are expected for the full year.
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NewsJohn Lewis losses have narrowed as it remains on track to deliver higher full-year profits
John Lewis Partnership has reported growth in sales and reduced losses in the first half of the year as it remains on track to deliver “significantly higher profits” in 2024.
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NewsFrasers has unveiled plans for the Scottish shopping centre it acquired last year
Frasers Group has revealed its plans for the Overgate Shopping Centre in Dundee that it acquired in March 2023, as it continues to diversify its property base.
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NewsJohn Lewis will revive its famous ‘Never Knowingly Undersold’ promise
Department store business John Lewis is to bring back its famous price pledge – ‘Never Knowingly Undersold’ – and apply it to online rivals too.
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NewsM&S turns to AI and social media spending to boost sales and attract Gen Z shoppers
Marks & Spencer is ramping up its growth strategy with an “accelerated pace of change” across digital, data and tech as it uses AI and social media spending to attract younger shoppers.
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NewsHarrods has seen its highest ever turnover as sales surge
Luxury department store Harrods has recorded its highest-ever turnover, driven by tourists coming back to London post-pandemic.
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AnalysisHow Boots, B&Q, Next and John Lewis are leading the retail generative AI revolution
Few technological advancements in recent years have generated more news coverage than the advent of generative AI. For all the science-fiction headlines, though, several big retail names are already leading the way when it comes to adoption
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NewsFrasers Group has revamped House of Frasers website and app
House of Fraser, the department store brand in Mike Ashley’s Frasers Group, has been revamped as part of the retailer’s wider digital elevation strategy, Retail Week can reveal.
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NewsJohn Lewis steps in to help bust retailer The Floor Room’s staff and customers
John Lewis is offering assistance to customers and staff who were formerly John Lewis partners impacted by the collapse of The Floor Room, Retail Week can reveal.
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NewsRetail sales have risen driven by discounts and a summer of sport
Retail sales increased in July, official data has shown.
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NewsJohn Lewis is to restructure its store teams and ramp up its tech adoption in a huge customer service push
Department store group John Lewis has proposed sweeping changes to its in-store operations as it seeks to put customer service at the top of its agenda, Retail Week can reveal.
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NewsExclusive: John Lewis is restructuring its buying and merchandising teams to ‘turbocharge’ transformation
Department store group John Lewis is reshaping its buying and merchandising teams as part of its transformation programme, Retail Week can reveal.
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Opinion‘Department store leadership merry-go-round shows a sector wanting to change’
After a tough time, the remaining top department store players are in a good position to play to their strengths, believes George MacDonald

















