All Human resources articles – Page 37
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NewsTesco calms Twitter fury over 'unpaid' job
Tesco has moved to calm the storm on Twitter after it appeared to advertise a job with no pay.
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AnalysisImproving customer service
Ensuring top-rate customer service can be a challenge at the best of times, but it’s doubly difficult in the new year post-Sales lull. Liz Morrell looks at how to solve the problem.
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AnalysisThe secrets of a successful store
In this exclusive extract from former Ikea chief executive Anders Dahlvig’s book, he assesses what makes a great shop.
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OpinionStrong management key to funding
With the Christmas season now well and truly upon us, we have entered the most crucial period of the year for retailers.
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OpinionThe right kind of incentives
In today’s ‘me’ world as exemplified by the celebrity culture and institutionalised corporate greed – which allied to bad management has led in the banking sector to the derailing of the global economy – it is very refreshing that the retail industry can set a good example for business.
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NewsClaire's Stores appoints Beatrice Lafon European boss
Accessories retailer Claire’s Stores has appointed Beatrice Lafon as president of the European division.
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NewsEbay director moves to senior adviser role
Ebay senior vice president and general manager of eBay Marketplaces Europe Doug McCallum is to move to a new role as senior adviser to eBay Inc’s president and chief executive John Donahoe.
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OpinionNew skills will cause a shift in power
We know that the retail industry is changing at a pace the like of which has never been seen before.
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NewsCo-op food boss Tim Hurrell steps down
The Co-operative Group food retail division chief executive Tim Hurrell is to step down from his role at the end of the year.
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NewsMatalan to trial management scheme
Value fashion and homewares group Matalan is to launch a bespoke training scheme to ensure all its retail managers are trained to a standardised level.
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NewsFormer HoF brand director moves to travel retailer
Matt Chambers, former executive brand director at House of Fraser, has been hired by travel retailer Aldeasa-WDF.
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NewsNext launches apprenticeship programme
Next has launched an apprenticeship programme, set to recruit 1,000 new employees.
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NewsMatalan to create 2,300 Christmas jobs
Value chain Matalan is to create 2,300 additional roles across its store network over this year’s Christmas period.
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NewsSainsbury's to recruit 15,000 Christmas staff
Sainsbury’s is to recruit 15,000 seasonal staff over the Christmas and New Year period.
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NewsTesco's Andrew Higginson to retire
Tesco chief executive of retailing services Andrew Higginson is to retire from the board and executive committee next year.
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NewsClinton Cards hires Starbucks boss as CEO
Clinton Cards has hired the current managing director of Starbucks UK and Ireland to be its new chief executive.
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OpinionInvest in people and get a dog
As the demise of the News of the World shows, nothing is forever, says Lord Kirkham
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