All Innovation & disruption articles
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Interview‘AI is not a flashy tool’: Rithum managing director on stripping out complexity
Rithum works with retailers such as Marks & Spencer, Zalando, Adidas, and Walmart.
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Opinion‘Amazon’s AI-driven job cuts will send a shiver through retail head offices’
The retail giant won’t be the last to axe roles – and white collar positions will be under threat, believes George MacDonald
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AnalysisAI in action: How leading retailers are accelerating growth
Download the Retail Week Growth Report 2025 to uncover key trends, case studies, and expert insights on AI, innovation and diversification shaping the future of UK retail.
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AnalysisEnd of the search bar? What Walmart’s landmark deal with OpenAI means for retail
Walmart has placed a big bet on the future of shopping through a partnership with tech poster child OpenAI. Retail Week examines the implications of a landmark deal that ‘moves beyond traditional ecommerce’
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NewsAmazon unveils smart glasses for delivery drivers as part of AI push
The tech firm also announced two major new changes to its warehouse technology
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Innovation of the WeekWalmart enters partnership to transform retail supply chain
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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AnalysisHow Matalan, Asda and Hugo Boss are harnessing the latest technology to streamline their businesses
Fashion and home retailer Matalan is in the midst of a turnaround as it is overhauling stores, digital channels and its people
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Innovation of the WeekOpen AI launches ChatGPT instant checkout with Etsy in the US
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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NewsAsos launches creator-led live shopping
Asos has introduced live shopping on its mobile app, allowing customers to purchase products through live or on demand video content.
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Opinion‘Despite AI solutions revolutionising efficiency, retail will always be about people’
As the Fashion Retail Academy celebrates its 20th anniverary, Charlotte Hardie considers what the next 20 years could bring, particularly the impact of AI on the industry and its people
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NewsEE to open its first experience store in Scotland
EE is making its experience store debut in Scotland, as it opens the doors to a new store in Glasgow.
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NewseBay partners with Open AI on new programme for businesses
Online platform eBay has announced its new programme ‘AI Activate’, in partnership with OpenAI to all businesses that sell on the marketplace.
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Innovation of the WeekInnovation round-up: Smart dogs, smart ads & smarter menswear
Innovation round-up: smart dogs, smart ads, and smarter menswear
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InterviewQ&A: Amex on payment innovation, driving conversion, and meeting younger consumers’ demands
In this exclusive Q&A, Amex general manager of Global Merchant Services Dan Edelman reflects on how to appeal to Millennials and Gen Z, the importance of personalisation in retail, and the future payment innovations set to attract consumers in the years ahead.
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Retail VoiceHow to future-proof your business by adopting electric vehicles
Switching to EVs early is not just about sustainability, says Mer. Discover how being an early adopter can provide both financial and operational gains
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Innovation of the WeekSnap updates AR glasses ahead of 2026 consumer launch
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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AnalysisNRF Europe: Five companies showcasing tech innovations for retail
Most industries are investing in more technology as the world becomes more advanced, and retail is no exception.
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Innovation of the WeekMorrisons and Instacart launch AI-powered trolleys in the UK
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Retail VoiceFour steps for success when it comes to ERP implementation
When it comes to implementing enterprise resource management (ERP), it’s not always plain sailing. Nine Feet Tall reveals how change management can ease the pain
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NewsOcado shares slide as Kroger takes ‘hard look’ at future of tie-up
Shares in pureplay grocer and technology firm Ocado dropped as markets opened on Friday, after major international partner Kroger said it would take a “hard look” at its automated warehouses.