All Innovation & disruption articles – Page 27
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AnalysisThe Disruptors: The new online fashion players hunting down Asos and Boohoo
The new online fashion players hunting down internet giants Asos and Boohoo.
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OpinionMove of the Week: Waitrose recruits outside partnership for top retail role
Waitrose’s appointment of the Co-op’s Tina Mitchell as its new retail director is significant for a number of reasons.
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InterviewInterview: Bloom & Wild’s Aron Gelbard on growing an online winner with data
The co-founder of flower delivery disruptor Bloom & Wild, Aron Gelbard, talks to Retail Week about his drive to transform the industry, replacing Google as the world’s biggest flower brand and the £22bn opportunity of expanding internationally
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OpinionMove of the Week: John Lewis fills gaps at the top to face post-Covid balancing act
I’ve noted before how the leadership teams that took retailers into the pandemic will not be the same as those that lead their recovery. This is especially true of retailers most disrupted by Covid-19 – specifically those whose heritage is in stores and who sell discretionary items likes homewares and fashion.
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Opinion‘On-demand grocery is natural next step for shoppers in new hybrid world’
It’s no exaggeration to say that customer shopping habits are changing faster than ever before.
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Retail VoiceHow physical retail is being redefined through smartphones and AR
Coinciding with his business’ appearance at Retail Week’s Stores Week, Scandit’s Christian Floerkemeier explains why now is the perfect time to invest in AR to align offline and online operations and improve the in-store experience for both customers and colleagues.
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AnalysisMixing it up: How Hotel Chocolat and Joules are diversifying to drive growth
Diversification is a growing trend for retailers, from new product categories to new store formats and other customer propositions. But can adding more strings to your bow offer a route to long-term growth?
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Opinion‘Consumers now expect retail entirely on their terms’
As consumers’ habits, preferences and behaviour change radically and rapidly, most retailers understand that they are facing a revolution. But it’s far from the first.
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NewsPret to trial ‘shop-in-shops’ in Tesco as it looks to reach wider customer base
Pret a Manger will open four new shops inside Tesco stores starting with a concession in the Kensington, London superstore in June.
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Retail VoiceWatch: Currys PC World shares in-store CX secrets for the new retail era
One month since non-essential retail reopened in England, Currys PC World and its technology-led marketing partner Team ITG sit down to explore the current landscape and how customer behaviour has changed as a result of the pandemic. In this video, they discuss the key trends shaping retail and share unique insights for retailers to get ahead in 2021 – shining a spotlight on in-store CX, omnichannel marketing and sustainability
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Opinion‘The crisis has liberated retailers’ decision making’
The last 12 months have been incredibly difficult for the retail industry, but it has been extraordinary to witness how retailers responded to the Covid-19 pandemic.
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AnalysisRevealed: The world’s top 40 start-ups helping retailers rebuild after Covid
Retail Week’s annual Discovery report celebrates the start-ups powering retail innovation at a time when it is needed most and features cutting-edge solutions helping Tesco, Nespresso, AO.com, Marks & Spencer and more
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AnalysisThe Disruptors: Six businesses changing the face of DIY
In our second instalment of The Disruptors series – showcasing the new breed of businesses that retailers will be increasingly competing with post-pandemic – Retail Week explores the ones to watch in the DIY sector.
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AnalysisIncubator: Rotas to rewards – the tools you need to manage your workforce
Who are the companies retailers should be partnering with to ensure they maintain a happy, healthy, engaged and properly rewarded workforce?
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InterviewInterview: Feelunique boss on its restless drive to be a ‘destination for beauty’
Feelunique chief executive Sarah Miles tells Retail Week why she believes the business will “be a real destination for beauty” post-pandemic, despite competing in an increasingly crowded online market
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AnalysisVery Group and Gousto reveal CX investments
The Very Group’s chief marketing officer Carly O’Brien and Gousto’s chief technology officer Shaun Pearce will reveal their biggest successes from the past 12 months and their plans for the coming year in our ‘Lean retail machines’ virtual event today.
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AnalysisIncubator: The companies unlocking the potential of video and social commerce
In our new series, Incubator, Retail Week has assembled a panel of experts to highlight the most innovative and exciting tech firms and start-ups that can help retailers turbocharge their strategies and adapt to changing consumer habits.