All John Lewis & Partners articles – Page 12
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DataRanking: Amazon, Tesco and Asda offer best customer experience, say shoppers
Amazon, Tesco and Asda have come out on top of an exclusive consumer poll asking which retailers offer the best customer experience, but Aldi isn’t far behind.
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NewsRetailers hope late shopping surge will provide Christmas trading miracle
Retailers remain hopeful that a late shopping surge will help save Christmas trading, despite the cost-of-living crisis and the added complications of rolling strike action.
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NewsJohn Lewis extends delivery window for last-minute Christmas shopping
John Lewis has extended its Christmas delivery and click-and-collect windows to capture sales from last-minute shoppers.
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AnalysisWho will be retail’s winners and losers in 2023?
Who will thrive and who will flounder in 2023? Retail experts share their tips for the year ahead
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NewsJohn Lewis turns down temperature to cut soaring energy bills
John Lewis and Waitrose are to turn down the temperature and dim the lights to reduce energy bills.
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NewsJohn Lewis launches £500m rental homes joint venture
John Lewis has partnered with investment firm Abrdn on a £500m, multi-decade partnership to deliver part of its rental homes target.
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Opinion‘Buckle up – as John Lewis and co have warned, it’ll be a bumpy ride this Christmas’
November 25 – a date that, this year, is more significant in the retail calendar than ever
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AnalysisReview: Retail’s best Christmas adverts 2022
Is it a turkey or a Christmas cracker? Retail Week has assembled an esteemed panel of judges to deliver their verdict on a selection of retail’s biggest Christmas adverts this year.
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NewsJohn Lewis boss White warns inflation ‘hitting the top line’
John Lewis Partnership boss Dame Sharon White has warned that rampant inflation is influencing consumer spend and impacting the group’s sales ahead of Christmas.
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Opinion'Be bold - game-changing hires can add real value in a recession'
Cancelling or postponing key appointments is a false economy. Investment in people is a relatively small outlay and can make all the difference, says Clarity founder Fran Minogue
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VideoWatch: John Lewis Christmas ad puts spotlight on helping children in care
John Lewis’ Christmas ad follows the story of a couple fostering a child at Christmas, following the launch of its commitment to help children in care.
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NewsMarks Electrical boss: We're winning spend while John Lewis 'neglect their customers'
Marks Electrical boss Mark Smithson has insisted the retailer is winning market share from competitors such as John Lewis that “neglect their customers”.
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NewsVeteran John Lewis executive Murphy reveals decision to step down after 'WTAF' moment
Andrew Murphy has decided to leave John Lewis Partnership, after turning 50 and feeling the “tick-tock” of the milestone birthday, prompting him to move on after 30 years with the retailer.
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NewsJohn Lewis launches earliest ever Black Friday campaign
John Lewis has gone live with its Black Friday promotions today (November 4), the earliest launch of the event in the retailer’s history.
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NewsJohn Lewis appoints chief transformation and technology officer
The John Lewis Partnership has hired a chief transformation and technology officer – its first such role at an executive level.
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AnalysisPrime Early Sale: Amazon throws a rock through retail’s golden quarter trading window
With Amazon going on the offensive early with the launch of an October Prime promotion, what will the impact be on retail’s crucial golden quarter trading period?
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NewsJohn Lewis doubles down on rental and resale as it unveils new sustainability commitments
John Lewis has made new pledges for a more sustainable future including rental, resale and a biodiversity programme.
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NewsJohn Lewis unveils initiatives to ‘help customers spread Christmas costs’
Department store business John Lewis has detailed plans to enable customers to “manage Christmas costs as they suffer from the high cost of living”.
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AnalysisShrinking baskets and soaring costs: John Lewis pins hopes on a Christmas miracle
The John Lewis Partnership, like all of retail, faces yet another volatile and uncertain Christmas trading period.
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Opinion‘John Lewis’ new slogan isn’t just marketing BS – it’s a mindset shift’
After unveiling its new slogan, John Lewis should take heart and learn lessons from Tesco about how a new philosophy can get a business back on track, writes Luke Tugby