All John Lewis & Partners articles – Page 17
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News
John Lewis bolsters fashion and beauty stable with 50 new brands
John Lewis has added a clutch of new brands across womenswear and beauty categories in response to shoppers favouring more casual attire in the current climate.
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News
John Lewis customer experience director Peter Cross exits
John Lewis Partnership’s customer experience director Peter Cross is to step down after almost eight years with the business.
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News
John Lewis raises profit forecast after resilient Christmas performance
John Lewis has said its sales across Black Friday and Christmas “held up better than anticipated” and its profits will be ahead of previous guidance as a result.
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NewsJohn Lewis switches off click and collect at ‘critical point’ of Covid crisis
John Lewis will stop offering click and collect from its stores in a bid to reduce non-essential travel by customers.
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AnalysisWhat next? Tesco, John Lewis and Dixons Carphone CEOs predict trends for 2021
After the most unpredictable year in history, which trends do retail’s biggest bosses think will be prevalent in 2021? Retail Week finds out.
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AnalysisTier four fears: Retail CEOs on shop closure ‘body blow’ and port delays
After the toughest of years, retailers were dealt another savage blow in the crucial final trading week ahead of Christmas.
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DataData: John Lewis’ look at how lockdown changed shopping in 2020
The coronavirus pandemic and ensuing lockdowns saw sales of alarm clocks and lunch boxes slump, while purchases of loungewear and fitness trackers jumped.
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NewsJohn Lewis appoints Rita Clifton as new deputy chair
Department store chain John Lewis has announced the appointment of Rita Clifton as its new deputy chair, replacing Keith Williams.
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GalleryIn pictures: The retailers nailing the (Covid) Christmas experience
Christmas is looking quite different this year but retailers are innovating to keep the festive spirit alive both online and in-store. Retail Week highlights the retailers pulling out all the stops.
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AnalysisWatch: Who won the battle of the Christmas ads?
This year more than most, people have been looking forward to the beginning of Christmas ad season. We’ve had the return of Kevin the Carrot, John Lewis giving a little love and racist comments surrounding the Sainsbury’s ad. But which offerings have hit the mark?
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NewsWatch: John Lewis unveils ‘give a little love’ Christmas ad after Covid year
Department store business John Lewis and grocery stablemate Waitrose have launched “a Christmas ad like no other in a year like no other”.
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AnalysisBlack Friday 2020 deal tracker: What promotions retailers are running
Deals are already under way for Black Friday 2020, which is predicted to be a bumper event for online retailers. Retail Week tracks the promotions being run by the UK’s biggest retailers this year.
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NewsJohn Lewis leads calls for clarity on Christmas reopening
John Lewis has urged the government to provide clarity urgently about whether stores can reopen in December when the latest lockdown in England is scheduled to end.
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NewsJohn Lewis to axe further 1,500 jobs in head office shake-up
Department store chain John Lewis has announced plans to cut a further 1,500 jobs between now and April, in a bid to create a “more flexible” head office.
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AnalysisNightmare before Christmas: bosses of John Lewis, M&S and The Entertainer on lockdown 2.0
It’s the news the industry dreaded. This Thursday so-called ‘non-essential’ retail will be shut down until December 2 in a bid to stem the spread of coronavirus. Many fear chaos, but could click and collect come to the rescue?
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AnalysisLife in lockdown: How retailers can manage an ecommerce Christmas
In the latest instalment of our Golden Quarter content series, where Retail Week delves into the trends and challenges of a very different Christmas trading period, we look at what retailers can do to deliver an ecommerce Christmas at a time when non-essential stores are forced to close.
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News
John Lewis launches Christmas campaign to raise £5m for vulnerable families
The John Lewis Partnership is set to launch a new charity campaign to offer support for more than 100,000 families whose livelihoods and mental health have been impacted by the coronavirus pandemic.
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AnalysisAnalysis: After the most unpredictable year ever, is the five-year strategy dead?
It’s difficult to know what’s going to happen next week, never mind next year. In this environment, can retail leaders work to five-year plans? Grace Bowden investigates.
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AnalysisThe Big Question: Is John Lewis’ Oxford Street office conversion a good idea?
With the pandemic leaving London’s West End devoid of workers and tourists, the news earlier this week that John Lewis has been green-lit to turn half its Oxford Street store into office space received mixed reviews. Industry experts offer their view on whether it’s the right move for the retailer.
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AnalysisAnalysis: Which Covid trends are here to stay?
The ongoing coronavirus pandemic has upended almost every part of society and few sectors have been more challenged than retail. Retail Week looks at some of the Covid-driven changes that will outlast even the virus.

















