All John Lewis Partnership articles – Page 51
-
OpinionComment: Seamless customer service is key to retail loyalty
For retailers, these are times of continuing dramatic change. Happily, another constant factor is the quality of the people we employ.
-
OpinionComment: What John Lewis' shopper report really reveals
Recently both the US’s National Security Agency and the UK’s GCHQ have made headlines because of their snooping on UK and European citizens.
-
NewsInfographic: John Lewis sales rise 6.9% as it gears up for peak trading
John Lewis’ sales rose 6.9% to £77.17m last week as the department store group prepares for peak trading.
-
AnalysisAnalysis: Why Ebay's Shutl purchase is only part of the fulfilment story
EBay’s purchase of Shutl is the latest in a long list of delivery innovations and launches in retail this year. Rebecca Thomson takes a look at how this crucial battleground is developing.
-
AnalysisAnalysis: Why technology innovation is becoming as important as product innovation
Technological innovation is radically changing shopping and retailers have realised they can’t be passive observers in this process. Rebecca Thomson finds out what they are doing.
-
OpinionComment: Product exclusivity breeds success in the world of retail
While M&S’s reluctance to launch a full online food shopping offer perplexes some, the success of its bricks-and-mortar food stores provides a masterclass in how shops can thrive even as ecommerce grows.
-
AnalysisAnalysis: How are etailers investing and innovating to rip down barriers to online shopping?
The quest to make online shopping as quick and convenient as possible has accelerated this year as retailers excelled themselves with slick fulfilment and innovative partnerships.
-
GalleryStore gallery: Retailers carve out Halloween windows to win spooky sales
Halloween is this week and retailers have been rolling out pumpkins and witches’ hats to conjure up business.
-
NewsInfographic: John Lewis reports strongest week of second half
John Lewis enjoyed its strongest week of the second half, which began on July 28, last week as sales rose 8.4% on last year.
-
NewsJohn Lewis knits up some natur-wool fruit
People are told to get their five-a-day to stay healthy but there are certainly no vitamins in this fruit bowl on display at John Lewis Oxford Street.
-
OpinionBlog: What can retailers learn from the new generation of pop-ups?
It’s never been more important for retailers to attract shoppers through their doors as they prepare for the all-important Christmas countdown – and interactive pop-ups could help do just that.
-
AnalysisAnalysis: Retailers’ fight to stop shopper loyalty waning
Technology has made it easier for consumers to shop around, but retailers are hitting back and using digital innovations and traditional techniques to amass loyal followings.
-
AnalysisAnalysis: Will we see click-and-collect points for multiple retail brands under one roof in the future?
Retail parks are the natural home for pick-up points, but just how far could the fulfilment model develop? Ben Cooper explores the potential of having click-and-collect points for multiple retail brands under one roof.
-
NewsInfographic: John Lewis records 'modest' sales uplift after warm weather
John Lewis has reported a “modest” 2.8% uplift in year-on-year sales last week as a strong performance in electricals was checked by falling fashion sales.
-
NewsJohn Lewis scales new heights as it transforms stores for Christmas
Staff at John Lewis Oxford Street reached new heights at the weekend as they abseiled decorations into place, transforming the store into a Winter Wonderland.
-
NewsJohn Lewis fills 'gap in armoury' with launch of its first loyalty scheme
John Lewis is to launch its first loyalty scheme as it aims to build knowledge of its customers and fill a “gap in its armoury”, Retail Week can reveal.
-
OpinionComment: Carpetright's Lord Harris will keep calm and carry on
Carpetright gave the City a double shock on Friday - a profit warning and the exit of its chief executive Darren Shapland.
-
AnalysisRoundtable: Supply chain overhaul throws up challenges for multichannel retailers
Placing the supply chain at the heart of decision-making has never been more important, as retailers discussed at a Retail Week and DP World London Gateway roundtable.
-
NewsInfographic: John Lewis sales fall 3.7% as autumn sunshine impacts footfall
Department store John Lewis’ sales fell 3.7% to £70m last week as the autumn sunshine impacted footfall.
-
NewsVideo: Waitrose steps up price competition for loyalty card customers
Waitrose revealed it has upped the number of products cheaper at Waitrose than Tesco in its new TV ads which debuted last night.