All John Lewis Partnership articles – Page 51
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OpinionBlog: What can retailers learn from the new generation of pop-ups?
It’s never been more important for retailers to attract shoppers through their doors as they prepare for the all-important Christmas countdown – and interactive pop-ups could help do just that.
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AnalysisAnalysis: Retailers’ fight to stop shopper loyalty waning
Technology has made it easier for consumers to shop around, but retailers are hitting back and using digital innovations and traditional techniques to amass loyal followings.
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AnalysisAnalysis: Will we see click-and-collect points for multiple retail brands under one roof in the future?
Retail parks are the natural home for pick-up points, but just how far could the fulfilment model develop? Ben Cooper explores the potential of having click-and-collect points for multiple retail brands under one roof.
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NewsInfographic: John Lewis records 'modest' sales uplift after warm weather
John Lewis has reported a “modest” 2.8% uplift in year-on-year sales last week as a strong performance in electricals was checked by falling fashion sales.
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NewsJohn Lewis scales new heights as it transforms stores for Christmas
Staff at John Lewis Oxford Street reached new heights at the weekend as they abseiled decorations into place, transforming the store into a Winter Wonderland.
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Analysis
Roundtable: Supply chain overhaul throws up challenges for multichannel retailers
Placing the supply chain at the heart of decision-making has never been more important, as retailers discussed at a Retail Week and DP World London Gateway roundtable.
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OpinionComment: Carpetright's Lord Harris will keep calm and carry on
Carpetright gave the City a double shock on Friday - a profit warning and the exit of its chief executive Darren Shapland.
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News
John Lewis fills 'gap in armoury' with launch of its first loyalty scheme
John Lewis is to launch its first loyalty scheme as it aims to build knowledge of its customers and fill a “gap in its armoury”, Retail Week can reveal.
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NewsInfographic: John Lewis sales fall 3.7% as autumn sunshine impacts footfall
Department store John Lewis’ sales fell 3.7% to £70m last week as the autumn sunshine impacted footfall.
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NewsVideo: Waitrose steps up price competition for loyalty card customers
Waitrose revealed it has upped the number of products cheaper at Waitrose than Tesco in its new TV ads which debuted last night.
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AnalysisAnalysis: Legacy systems and start-ups at Retail Week's Technology Summit
This year’s technology summit touched on everything from legacy systems to today’s most exciting start-ups, highlighting just how challenging a chief information officer’s job has become.
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News
Infographic: John Lewis sales jump as the weather turns colder
John Lewis and Waitrose sales increased in the week to September 21 as the cooler weather shifted autumn stock.
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NewsJohn Lewis redeveloping legacy systems to build omnichannel infrastructure
John Lewis is carrying out a “comprehensive slum redevelopment”, ripping out between 50 and 60 old systems and replacing them with more modern systems that have clear interfaces and can be linked more easily.
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OpinionComment: Time to recognise big retail’s role in economic recovery
Ed Miliband’s ideas to tackle the burden of business rates on small businesses should be welcomed and will help stimulate the more detailed debate that’s needed if a solution to this punitive cost on retail is to be found.
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NewsJohn Lewis to hire over 2,000 temps over Christmas
Department store John Lewis is recruiting over 2,000 new temporary staff as sales assistants in the run up to Christmas this year.
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AnalysisAnalysis: Reporting season provides retail health check
Some of retail’s biggest names have updated on their performance, giving an insight into their outlook on shopper trends, the high street and the economy.
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NewsInfographic: John Lewis sales heat up as temperature drops
John Lewis sales jumped 14.1% to £74.8m in its week to September 14, which it finds “very encouraging for the crucial months ahead”.
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NewsShoppers shun m-commerce as retailers hope for mobile Christmas
The majority of shoppers are yet to embrace m-commerce and have no plans to over the next year despite retailers forecasting a “mobile Christmas” this year.
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Analysis
Analysis: Battle lines redrawn in online fulfilment war
Fulfilment of online orders has become a fiercely fought battleground as retailers tussle to entice customers in a crowded market. Laura Heywood finds out what new weapons are being deployed.
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AnalysisAnalysis: Which multichannel gadgetry really presses shoppers' buttons?
Multichannel gadgetry is high on retailers’ investment agenda. Sarah Butler investigates which technologies are genuinely improving the customer experience and which are detracting from it.

















