All John Lewis Partnership articles – Page 50
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NewsBreakfast briefing: Retail news on N Brown, Aldi, John Lewis, M&S and Blockbuster
Retail news round-up on December 23, 2013: N Brown hires property agent to seek 20 new stores, Aldi aims to open 650 US stores in five years, John Lewis weekly sales jump 4.2% and M&S apologises after Muslim staff member refuses to serve customer alcohol
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AnalysisInfographic: 3 million onesies, 10 million turkeys - Retail's Christmas present to Britain
It’s no secret that Christmas is a make or break time for many retailers, but what’s less well publicised is what retail contributes to the UK’s economic health over the peak period.
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NewsWaitrose sales up 3.1% as customers splash out on luxury food and drink
Waitrose sales jumped 3.1% year-on-year last week as customers stocked up on luxury food and drink for Christmas.
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AnalysisVirtual store tour: John Lewis Oxford Street mapped on Google Street View
In what the retailer is calling a retail first, John Lewis’ Oxford Street store is the first department store in the world to be fully mapped by Google Street View.
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OpinionComment: What can retailers learn from YouTube's most popular ads in 2013?
On a very simple level we all need to understand why people use YouTube, what they view and why they share.
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AnalysisWaitrose experiments with wines and bakery areas with revamp
Waitrose has been experimenting with its wines and spirit and bakery areas in its Kingston branch. John Ryan visits and talks to head of store development Anthony Wysome.
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OpinionComment: Interiors pace picks up as Christmas looms
At a time of year when things are normally slowing down, the interiors pace seems to be heating up.
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NewsWaitrose predicts South American food boom in 2014
South American food is set to boom in 2014 as British shoppers become inspired by the football World Cup in Brazil, according to Waitrose.
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OpinionComment: It's too early to call Christmas just yet
Late last month I was asked to present to a German company on the latest retail trends and developments from around the world.
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NewsJohn Lewis sales up 1.8% driven by record online week
John Lewis recorded a 1.8% sales jump last week as record spending on Sunday and Monday boosted online sales.
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AnalysisInfographic: Which Christmas ads generated the most awareness?
Which retail Christmas ads generated the most buzz? Data from YouGov’s Brandindex highlights whose ads worked and who didn’t.
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AnalysisInfographic: Retail Christmas ads - social media reaction
This year’s crop of retail Christmas ads met with varying degrees of success on social networks. Retail Week analyses the reaction to the ads.
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AnalysisAnalysis: Retail Christmas adverts - sifting the crackers from the turkeys
Which retail campaigns hit the right note and which need a rethink? Rebecca Thomson gets the views of two advertising experts and assesses social media reaction to some of this year’s Christmas ads.
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AnalysisData: Retailers and shoppers embrace Black Friday
Black Friday deals helped drive footfall last week as Christmas shopping kicked off in earnest.
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OpinionComment: What ‘I’m a Celebrity’ can teach retailers
Nothing says it’s nearly Christmas like settling down in front of a roaring fire, switching on the telly and watching minor celebrities getting covered in cockroaches.
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OpinionComment: Engage your business around the customer journey
Much thinking about customer service has focused on ‘moments of truth’, the particular interactions with high emotional content that provide the opportunity to delight the customer and intensify loyalty.
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OpinionComment: Use social media to turn customers into advocates
Truly customer-centric retailers are thin on the ground. An exception is Ao.com (formerly Appliances Online).
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NewsJohn Lewis to open Hotel Chocolat cafés in store
John Lewis has revealed it is to tie-up with Hotel Chocolat to open two cocoa bar cafés in store.
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NewsJohn Lewis sales surge 18.4% boosted by Black Friday deals
John Lewis sales surged for the week to November 30 driven by Black Friday deals including iPads, TVs and PlayStation 4s.
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AnalysisAnalysis: Using Google Glass while shopping
What is it like to shop using Google Glass? Mobile agency Somo lent Rebecca Thomson the technology for an afternoon to find out.