All Loyalty schemes articles – Page 2
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NewsMarks & Spencer baby club membership beats expectations
Marks & Spencer’s baby club for members of its Sparks loyalty scheme has exceeded expectations.
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FeatureCustomer loyalty – what will the next three decades of evolution mean for retail?
In 1995, a little card fundamentally changed how retailers would understand their customers for decades to come.
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InterviewQ&A: Asos head of loyalty Macy Hong on the pureplay’s new loyalty scheme
Nearly a month ago, the pureplay fashion retailer announced the rollout of its new loyalty scheme Asos World. Retail Week sat down exclusively with the retailer’s head of loyalty and customer engagement Macy Hong to get a temperature check on how the launch has gone and what’s next.
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NewsWaitrose rolls out online grocery delivery pass
Waitrose is extending a subscription pass service for customers ordering their groceries online and on its app.
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NewsM&S restores Sparks with ‘thank you’ treats for shoppers and staff after cyber attack
Marks & Spencer’s Sparks loyalty scheme is fully operational again online, and the retailer is marking the occasion with “treats” for customers and colleagues as it recovers from cyber-attack disruption.
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NewsSainsbury’s rolls out Your Nectar Prices nationwide
The loyalty programme will offer Nectar customers lower prices on products based on their shopping habits, alongside usual Nectar Prices on multiple categories including dairy, fruit and veg, bakery, meat and fish.
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NewsMorrisons rolls out ‘More Card’ prices for Deliveroo customers
Morrisons has today announced that its More Card Prices are now available for customers shopping the grocer through the Deliveroo app.
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NewsAsos rolls out new loyalty programme for UK shoppers
Fashion retailer Asos has announced the rollout of its new loyalty scheme, Asos World.
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Analysis‘Retail with a difference’ – New Halfords boss Henry Birch on his roadmap for growth
Just over two months into the role, Halfords chief executive Henry Birch sees opportunity to make the most of the retailer’s distinctive relationship with customers
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NewsAO profits surge as membership scheme boosts performance
Online electricals specialist AO.com has reported increased annual sales and profits, helped by a raft of initiatives.
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NewsCo-op launches promotion to thank customers for support after cyber attack
The Co-op has today launched a promotion for members to “express gratitude” to those “who have shown their support to the business” while it dealt with the disruption of a cyber attack.
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InterviewQ&A: Nectar360 boss on creating new opportunities in retail media
Sainsbury’s and Nectar360 have today announced their new platform Pollen, which they say will “supercharge” their retail media business and drive forward their strategy
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NewsFortnum & Mason launches first-ever membership programme
Premium department store Fortnum & Mason has launched the first membership programme in its entire history.
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NewsPets at Home makes move towards member-only prices
Pets at Home has rebranded its promotions to “Pets Club Pricing” and has plans to move to a member-only pricing scheme, Retail Week can reveal.
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Opinion‘While some will strike it rich, not all will be lucky in retail media gold rush’
As retailers rush to establish themselves as retail media players, the most successful companies have shown it takes serious investment and data sophistication, observes George MacDonald
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NewsGymshark launches loyalty scheme that rewards customers for working out
Gymshark has announced the launch of its first-ever loyalty programme.
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NewsSeasalt launches new points-based loyalty scheme
Cornish fashion retailer Seasalt has announced the launch of its new loyalty scheme, Seasalt Rewards.
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AnalysisTariffs, Topshop and loyalty: Why Asos’ boss is looking ahead despite the turmoil
After Asos showed the “strongest sign yet” of its transformation strategy paying off, Retail Week explores the opportunities and challenges ahead for the fashion retailer
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Opinion‘This grocery ‘price war’ is less battle, more ballet’
The price war narrative misses the mark. What’s actually happening is a repositioning from blunt price matching to smart price signalling, observes OC&C’s Matt Coode
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NewsBooths launches loyalty pricing amidst ‘fundamental’ rewards revamp
Upmarket Northern grocer Booths is rolling out loyalty prices for customers, as it launches a “fundamental” revamp of its rewards programme.