All Marks & Spencer articles
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InterviewQ&A: M&S marketing director Sharry Cramond on how ‘social sits right at the heart of our storytelling’
Marks & Spencer’s use of social media has transformed in recent years and more is planned, marketing director for fashion, home and beauty, masterbrand and loyalty Sharry Cramond explains
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NewsMarks & Spencer kidswear boss moves on to White Stuff
Marks & Spencer director of kidswear Alex Dimitriu has left the retailer.
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Analysis2026 loyalty drivers: what customers really want from retailers
Download the Loyalty, Growth and the Future Consumer report to uncover the strategies, tools and data retailers must harness to drive sales and foster customer loyalty this year
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NewsM&S rides out cyber impact to top ‘best brands’ survey
Marks & Spencer has been named the UK’s ”best brand” according to market researcher YouGov.
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AnalysisBeyond points: How top brands are driving the experience-led loyalty revolution
The ongoing cost-of-living crisis and tax rises have driven an uptick in loyalty schemes for UK consumers. But, in an increasingly crowded market, what are the best tactics for retailers looking to stand out from the crowd?
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InterviewQ&A: The Organic Pharmacy UK general manager on Marks & Spencer tie-up
As Marks & Spencer continues its push into beauty, its latest partnership with premium skincare brand The Organic Pharmacy was revealed last week
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GalleryStore gallery: M&S unveils new-look Pantheon womenswear department
Marks & Spencer has launched its new-look womenswear department at its Pantheon store on London’s Oxford Street.
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Opinion‘Are we looking at the first GLP-1 festive season in the UK?’
While supermarkets sold millions of confectionery tubs and mince pies at Christmas, growth trajectories may be permanently changing as new behaviour takes hold observes Shore Capital’s Clive Black
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Chart of the WeekChart of the week: Brits to cut fashion spend in new year budgeting push
Budget-conscious Brits are keen to cut down on discretionary spending in the new year and the number one target for cutting down on budgets is fashion purchases, according to new data from Barclays.
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NewsM&S faces legal row over Brain Food snacks
Marks & Spencer is facing a fresh legal dispute over one of its “Brain Food” snacks.
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NewsGap turns to M&S for new strategy director
Gap has named former Marks & Spencer head of portfolio of international business Elizabeth Burgess as its new senior director of strategy.
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AnalysisMarks & Spencer Christmas trading – the City reaction
Marks & Spencer’s Christmas trading update is always among the most anticipated in the industry. How did City analysts view performance?
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NewsMarks & Spencer sees record number of customers at Christmas
Marks & Spencer has seen a record number of customers shop with the retailer at Christmas as group sales soared.
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Chart of the WeekChart of the Week: How supermarkets performed at Christmas
Ocado was the fastest-growing retailer once again as consumers showed growing appetite for festive shopping online
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AnalysisExplainer: What is the Zeos platform and how is it helping Next achieve success?
Fashion power Next traded strongly over Christmas, and flagged the benefit of its move onto the Zeos platform as a contributor to success.
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NewsMarks & Spencer unveils food range for people on weight-loss jabs
Marks & Spencer has launched a dedicated food assortment suitable for people taking weight-loss injections as the use of such medication rises.
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Opinion‘Retail’s 12 gifts of Christmas – and beyond’
From keeping the cost of living down for customers to support for all sorts of good causes, retailers’ generosity has once again been unstinting this year. Christmas is the busiest time for retailers, but it’s also an appropriate moment to reflect on the industry’s invaluable role as a force for good.
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NewsM&S staff treated following carbon monoxide leak
A Marks & Spencer store in London was closed and its staff were treated in hospital following a carbon monoxide leak.
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Chart of the WeekBreaking down the UK’s £9.1bn social commerce spend
Selling via social media apps like TikTok Shop and Instagram will drive £9.1bn in revenue for non-food retailers in the UK over 2025, new research from Retail Economics and social commerce platform Unbox.
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NewsM&S launches week-long festive live shopping event
M&S has launched a week-long live shopping event as it promises to make “December’s whirlwind of festive prep effortless”.