More Christmas continued – Page 39
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Opinion
The Retail Week - December 28, 2007
At 8am yesterday morning, the Next store at the western end of Oxford Street looked like Baghdad.
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Opinion
Time to batten down hatches
Whether next year brings more retail woes or not, cost control and differentiation will be vital
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Opinion
Deck the shops with boughs of holly
There is one Saturday to go before Christmas and, for those of a dilatory nature, it’s time to deck the halls with holly or at least to trim the artificial tree (it’s greener that way).
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Opinion
Spending scares are Christmas tradition
In the sad absence of my old rival Ratty I felt it would be useful to provide a DIY guide to the peak Christmas trading period, especially since this year there is an understandable fear factor.
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Analysis
Where’s the festive spirit?
Running a first-class store operation during the Christmas period is a challenge. Charlotte Dennis-Jones takes a walk down Oxford Street with Itim Consulting partner Simon Puryerto give their verdict on which retailers are holding up best under the festive pressure this year
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Analysis
The benefit of hindsight
Last year, Richard Ratner declared it would be the worst Christmas for 25 years. Luckily for retailers he was wrong, but will analysts’ predictions be proved right this year?
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AnalysisChristmas ads: Let battle commence
Compelling Christmas ads can make or break a retailer’s festive season. Katie Kilgallen and Saatchi & Saatchi’s Bobby Hui settle in front of the TV to analyse this year’s efforts
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Opinion
Specialism and scale are crucial
Hopefully by the time you read this article there will have been a cut in interest rates.
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Analysis
Here today, gone tomorrow
Now you’ve got your Christmas temps in place, it is crucial that you train them well for this key period – even if they are a transient workforce. Liz Morrell finds out how to get them fired up
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Opinion
Time for DSGi to take a breath
DSG International finance director Kevin O’Byrne cut a lonely figure presenting the company’s interim results this week.
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Analysis
No time to waste
Lockdowns at Christmas may mean major work in retailers’ IT departments halts, but that doesn’t mean that the IT staff are left idle – far from it. Liz Morrell reports
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Opinion
Old Christmas habits die hard
Peculiar traditions are a feature of Christmas in retail, but they are strangely comforting
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Analysis
Christmas is coming
…and retailers are getting their stores ready. As the windows in London’s West End light up, John Ryan picks out the crackers and the turkeys
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Opinion
Brace yourselves for frostbite
All the signs say Christmas will be a tough nut to crack, but let’s try to make opportunities
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Analysis
Festive fundamentals
There’s no excuse for empty shelves in the run-up to Christmas, says Liz Morrell. Preparation should take place all year so that staff can be confident when it comes to the crunch
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Opinion
Peak staff are key for Christmas
Temps need as much nurturing as permanent staff to ensure a prosperous festive season.
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Analysis
Prepare your store for Christmas
No sooner hasd last year’s Christmas been wrapped up and the January Sale done and dusted, than thoughts start turning to the next round of Yuletide fun.
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Analysis
Crunch time at Christmas
The golden quarter for retailers has now begun, but consumer confidence has rarely been so difficult to gauge.
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Analysis
Seasonal headache
Finding Christmas temps with the right skills and attitude can be a trial for retailers if they don’t put time and preparation into their recruitment drive. Katie Kilgallen reports
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Analysis
Centre of attention
Retailers need to step up a gear with the service they offer through contact centres if they are to meet customers’ expectations this Christmas, writes Joanna Perry