More online retail – Page 171
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AnalysisHow Facebook has changed retail
As Facebook floats with a valuation of more than $100bn, Retail Week asks what advantages the social network has created for retailers?
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AnalysisAmazon add-on initiative targets impulse purchases
Amazon has introduced a new programme to encourage US customers to add impulse purchases to their online cart.
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Analysis
Sites: Paul Smith Vs North Face
Paul Dahill, Business development director at AudienceScience, shares his view of good and bad websites.
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AnalysisProfile: Zev Weiss, chief executive, American Greetings
The collapse of Clinton Cards has put the boss of Ohio-based supplier American Greetings at the centre of the controversy.
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OpinionBoots’ success lies in keeping up with change
Alliance Boots’ double-digit growth in sales and trading profit is an achievement chairman and co-owner Stefano Pessina and his team will be proud of.
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OpinionLovehoney: Making the most of TV publicity
TV fame is just the beginning for Lovehoney’s journey to fulfillment.
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AnalysisWhat’s in store for the high street?
After years of economic turmoil and the advance of digital, the high street is undergoing a period of unprecedented change. Rebecca Thomson considers how things might look like in a decade.
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OpinionTime to get smart with CRM
As is the case with multichannel integration, customer relationship management (CRM) is a term that’s been around for years yet too few retailers appear to be practicing it.
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OpinionIn pictures: EBay launches colour swatch technology on app
Online retailer eBay has updated its fashion-focused iPhone app to include a new colour swatch search function.
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OpinionMobile payments momentum
Retailers are both excited and a little scared by the possibilities of mobile phones replacing wallets, finds Retail Week’s report.
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AnalysisChoosing the right multichannel strategy
Consumers can interact with retailers in an increasing number of ways. But how do they actually do so, and what channels are proving the most popular?
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AnalysisProfile: Jonathon Brown, chief executive, M and M Direct
John Lewis’s online boss is making a big step to head M and M Direct, but given his multichannel successes he should be a good fit at the etailer.
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AnalysisTarget’s Kindle decision reflects Amazon threat
It emerged last week that US-based retailer Target is to stop selling Amazon’s Kindle e-readers and tablet PCs in recognition of the growing competition from the ecommerce retailer.
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Analysis
Sites: Made Vs Harveys
Lynne Davidson, Managing director at TH_NK, shares her view of good and bad websites.
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AnalysisHigh demand for multichannel skills
Multichannel skills are vital for retailers today. Claire Burke considers whether they should develop their skills in-house, or rely on external consultants.
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Analysis
Solving the supply chain dilemma
Should online and store stock be managed from one place, or is it best to separate the two? Rachael Revesz looks at developing a supply chain.
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OpinionComment: Catalogues make way for digital dominance
In the face of digital dominance should Argos change its business model?
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OpinionGetting the most out of multichannel
What’s become clear about cross-channel retailing is that it’s no passing trend – it’s a fundamental change in the way retailers operate.
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AnalysisMorrisons invests in value to win shoppers
Like-for-likes have slipped for the first time in years as the battle on deals hots up, but Morrisons is sticking to its guns.
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AnalysisRetail Week report: Mobile payment
Retail Week’s new report on mobile payment examines why retailers are playing catch-up when it comes to enabling their customers to shop using their smartphones.

















