More online retail – Page 202
-
OpinionIT spending for success
Despite the recession and general budget belt-tightening, the results announcements from several retailers this week show just how busy IT departments are being kept.Buried in Tesco’s results is the nugget that the grocer is beavering away on migrating the systems used by Tesco Personal Finance to its own computing platforms. ...
-
-
AnalysisOcado ups ante as online food battle hots up
With soaring sales and a price campaign taking on Waitrose and Tesco, Ocado’s confidence is growing. Jennifer Creevy meets co-founder Jason Gissing
-
OpinionEU investigates tracking of UK internet users
The EU has begun legal proceedings against the British Government, arguing that it has failed to properly implement European laws designed to protect internet users. What does this mean for e-commerce and online marketing?
-
AnalysisWhat it’s like to work at… My-wardrobe.com
The inside opinion from founder Sarah CurranWhat is the My-wardrobe work ethos?“We have created a great culture where staff are passionate. We operate a roundtable approach and key decisions are taken as a team.”What makes the ideal My-wardrobe employee?“We surround ourselves with passionate, enthusiastic and energetic people to ensure we ...
-
AnalysisWhat are you doing on Twitter?
The micro-blogging website is this year’s internet phenomenon, so can Twitter form part of a serious marketing and customer insight strategy for retailers? Joanna Perry investigates
-
AnalysisGood shop: The House of Cheese/Bad shop: Amazon.co.uk
By Michael Ross, co-founder, eCommera, and former chief executive, Figleaves
-
OpinionTwittering on about retail
Twitter has once again hit the headlines this week with the news that even the Government is getting in on the act of updating internet audiences with messages of 140 characters or less.But it is retailers that are leading the way in proactively engaging consumers in conversation using sites such ...
-
AnalysisThe price of going private
In recession, it might be expected that an increasing number of retailers would turn to private label to ease their burdens. But what are shoppers’ perceptions of such ranges, asks John Ryan
-
Opinion
Internet Explorer adds retail-friendly features
In the past few years, web technology developments have occurred that meant consumers no longer needed a web browser – such as the ubiquitous Internet Explorer – in order to access content from the internet.Instead, RSS feed readers, widgets, and other desktop applications have sprung up to deliver fresh content ...
-
AnalysisOnline retail: Why there's no place like home in a downturn
Despite the gloom in the wider market, online continues to grow impressively. Charlotte Hardie surveys the state of the e-tail sector as we enter recession, and how to keep ahead of the game.
-
AnalysisMatthew Moulding: Back of the net
Buying the Zavvi name has put e-tailer The Hut on the map. Founder and boss Matthew Moulding tells Lisa Berwin why he is focused on growth
-
Opinion
John Lewis in fashion
John Lewis will dip its toes into the choppy waters of online fashion e-tailing with the launch of its own version of online fashion giant Asos.com.
-
Opinion
Retailers get channel hopping
More than a decade on from when the internet first began to have an impact on retailers’ businesses, the majority of the UK’s biggest and best retailers now have a multichannel presence.
-
AnalysisConsumer choice is changing multichannel retail
In just a few years consumer power has encouraged retailers to set up multiple selling platforms and offer cross-channel services. Joanna Perry examines how far multichannel has come
-
AnalysisChoice channels: Seeing channels as complementary and not competing
For retailers to become truly multichannel they need to ensure that both customers and staff see their different sales channels as complementary and not competing, argues Liz Morrell
-
AnalysisNew technology improving multichannel retailers’ delivery service
Poor delivery experiences are still one of customers’ biggest gripes. However, advances in technology and services are making the process run a lot smoother.
-
Analysis
Dotcom incorporated: Integrating the e-tail business
Most retailers launch e-tail operations as standalone departments, but some argue they need to be better integrated with the business. Liz Morrell assesses the benefits
-
AnalysisCustomer Service: Attention to e-tail
Retailers’ websites are increasingly offering consumers advice before they buy. But how good are retailers at replicating in-store product advice online? Joanna Perry finds out
-
Analysis
Video: Martha Lane Fox at the Retail Week E-Commerce Summit
Retailers gathered at the Retail Week E-commerce Summit in London on Tuesday to hear Martha Lane Fox discussing the e-commerce lessons she has learnt since the early days of Lastminute.com back in the late 1990s.