More online retail – Page 204
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Analysis
Fast retailing
Aggressive international expansion was causing headaches for Comptoir des Cotonniers IT director Marc Bernhard. The solution? An EPoS system that could integrate easily and be delivered and managed remotely. Joanna Perry reports
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AnalysisCode cracker: Lack of post code system hampers home shopping in Ireland
Home shopping and internet retailing have failed to achieve their potential in Ireland. And there is one very good reason why: aside from Greece, Ireland is the only European member state that does not have an established postal code system, which means that offering a home delivery service is proving an extremely complex and often expensive challenge.
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AnalysisAmazon’s Brian McBride: The king of the jungle
As it approaches 10 years in the UK, Amazon still strikes fear into rivals. Lisa Berwin meets Amazon UK chief Brian McBride and finds out about the e-tailer’s plans for further UK expansion
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AnalysisPower to the people
Everyone’s a potential critic online. So how can you harness their views for the good of your brand? Joanna Perry investigates
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Analysis
Fashion follower
Sarah Curran was confident her fashion e-tail business My-Wardrobe could work from the word go. She tells Charlotte Dennis-Jones why
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AnalysisSchuh’s sure-footed approach to multichannel retail
About 3.5 million pairs of shoes are sold by Schuh each year, but its biggest store is not on the high street, it’s on the internet. In a rare interview, managing director Colin Temple tells Eric Musgrave how Schuh’s multichannel approach has helped it buck the shoe sector gloom
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Opinion
Online, the fashion frontier
So, JD Sports has been voted the retailer with the worst customer service on the high street followed closely by another sportswear retailer, JJB.
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Opinion
Welcome to the new world disorder
Last weekend I stumbled across a photographic exhibition called Shutting Up Shop at the National Portrait Gallery.
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AnalysisHome shopping sector at home with consumer credit
Credit crunch? What credit crunch? As the consumer debt squeeze takes its toll on the UK retail industry, the home shopping sector is continuing to reap the benefits of credit.
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AnalysisPromises, promises: retailers fulfilling pre-Christmas online orders
Fulfilling online orders placed just days before Christmas sounds like a nightmare but, as Charlotte Dennis-Jones discovers, plenty of retailers believe that it can be done
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Analysis
A complete service
The potential for multiple channels has meant that retailers have had to rethink their customer service strategies. Joanna Perry discovers how the right technology can help
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Analysis
Net effect for Mosaic
Mosaic has completed its mission to get all its brands online by the end of this year. And, as Joanna Perry finds out, the latest additions are all set for the Christmas period
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Analysis
Shopping made e-asy?
Online sales are rocketing but, as competition on the web hots up, customer service is becoming ever more crucial. So can retailers’ web sites deliver the goods?
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Analysis
The platform for growth
As e-commerce matures, can retailers gain an edge by developing their own web site, or are they better off with a service provider? Joanna Perry reports
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Analysis
Best of both worlds
The explosion of online retailing has led some companies to reconsider the size and format of their stores, while others are carrying on regardless
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Analysis
Social networking: Retailers’ community challenge
The popularity of social networking is soaring and retailers want a slice of the action. Katie Kilgallen assesses the benefits
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Analysis
Rules of attraction
Are the design rules for selling online the same as those that are used on the high street? John Ryan investigates the art of retailing on the web
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Analysis
Platform for growth
As e-commerce matures, can retailers gain a competitive edge from developing their own web site, or are they better off working with a service provider? Joanna Perry reports
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Analysis
How far can we go online?
Although now more than 10 years old, e-tail is still in its infancy. So is the sky the limit, or are we approaching the peak? Charlotte Dennis-Jones looks into the future of e-tailing