All Multichannel articles – Page 101
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NewsSuperdrug returns to profit but sales slip amid fierce competition
Superdrug has returned to profit but experienced a sales slip due to reduced high street footfall and fierce competition.
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AnalysisAnalysis: The top seven examples of mobile technology
As Starbucks emerges as a mobile leader, a new book by Forrester analysts spotlights the best developments in mobile customer experience.
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NewsFashion etailer Zalando is ready to weather the British summer
Fashion etailer Zalando has recruited a weatherman to keep its seasonal offerings weather appropriate in the changeable British climate.
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OpinionRetail surgery: How should retailers approach merchandising in multichannel businesses?
We’re rethinking our merchandising processes as our business becomes increasingly multichannel. How should we approach this?
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OpinionComment: M&S’s reshuffle raises questions on succession
Marks & Spencer perhaps flagged the shape of things to come for retail more widely when it rejigged top management responsibilities this week.
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OpinionComment: John Lewis demonstrates that management basics remain essential
John Lewis’s 150th anniversary serves as a reminder of the importance of outstanding leadership, continuity and commitment to values at a time when the frequency of retail management changes is beginning to rival that of football managers.
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OpinionComment: Walgreens and Boots demonstrate importance of customer loyalty
Whether walking into a store anywhere across the globe or connecting online, it remains true that creating customer loyalty is at the heart of successful retail.
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News1,000 Argos distribution centre workers prepare for 24-hour strike action
1,000 Argos distribution centre workers are to strike tomorrow over a change to their contracts that requires more flexible hours.
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NewsArgos extends eBay tie-up to more sellers and 650 shops
Argos has extended its eBay click-and-collect offer to a wider product range and more stores.
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NewsJohn Lewis: Click and collect to outperform home delivery on sales volumes this Christmas
John Lewis boss Andy Street said he expects click and collect to account for more online sales volumes than home delivery this Christmas.
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NewsTopps Tiles like-for-likes jump 6.3% in third quarter
Topps Tiles like-for-likes jumped 6.3% in its third quarter as it continues to build on strong sales momentum.
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AnalysisOcado’s first half results: What the analysts say
Find out what the analysts make of Ocado’s move into the black by generating £7.5m pre-tax profit before exceptionals in its first half.
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AnalysisWebinar: Collaboration and solid infrastructure are crucial to ICT agility, says John Lewis IT strategy boss
Collaboration, mixed skills and a robust infrastructure are at the heart of ensuring a retailer has excellent IT agility.
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Opinion
Comment: Dixons' multichannel model brings online sales success
As it prepared to merge with Carphone Warehouse, electricals giant Dixons looked in good shape as it issued prelims showing a rise in sales and profits.
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NewsOcado trials lockers as it aims to extend multichannel reach
Online grocer Ocado is trialling its first physical offer through lockers at its head office before it expands the initiative to external locations, Retail Week can reveal.
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NewsMarks & Spencer reshuffles management responsibilities
M&S has reshuffled management responsibilities, including extending multichannel boss Laura Wade-Gery’s role in order to “ensure one view of the customer”.
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AnalysisFashion price tracker: Weekly womenswear data
Keep track of womenswear retailers’ average online price per item and percentage of products on markdown.
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NewsGrocery delivery service Instacart launches with retailers in Atlanta
Grocery shopping service Instacart has launched with US retailers in Atlanta, allowing shoppers to get online groceries within an hour.
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AnalysisAnalysis: How Asda plans to become the UK's most convenient grocer
Asda is on a drive to make it more convenient to shop at the grocer by investing heavily in its multichannel delivery methods.
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AnalysisRetail Week launches its first 24-hour hackathon
Retail Week is launching the first Retail Week Hackathon, affording retailers crucial insight into creating the ultimate customer experience.