All Multichannel articles – Page 179
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NewsJohn Lewis Partnership gears up for ‘profound change’ in retail market
John Lewis Partnership has unveiled a new round of investment in its businesses to ensure it remains at the forefront of “profound change in the retail market” driven by technological advances.
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OpinionTesco under Philip Clarke: One year on
Nicola Harrison has worked on the news desk at Retail Week for three years, covering property, furniture, DIY, and entertainment.
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News
Harvey Norman reviews online trade expectations
Electronics retailer Harvey Norman is lowering expectations of its online trade just months after launching its first mainstream consumer ecommerce website.The plan had been to generate 5% of sales online but chief executive Gerry Harvey said the company’s recent internet trading figures had not been impressive.The retailer now believes it ...
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NewsOcado expects iPad launch to lift sales
Ocado expects a rise in sales through mobile devices following the launch of the new iPad.
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News
Neiman Marcus tests new iPhone app
Luxury department store operator Neiman Marcus is testing a new iPhone app to help enhance the relationship between staff and shoppers.Users can find out which sales associates are on duty at a store. Likewise, when a customer checks in to a particular store, sales associates are notified and can access ...
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AnalysisPinterest: What do retailers need to know?
The image-based social media site allows retailers to build their online brand presence.
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OpinionAustralian retailers will bounce back
Martin Newman has extensive e-commerce experience, having been involved in multichannel retailing for over 25 years. He is the founder and chief executive of Practicology.
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NewsMorrisons moves four senior bosses to Kiddicare
Morrisons has moved four of its senior directors across to Kiddicare as the maternity website prepares to expand.
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GalleryIn pictures: Thorntons launch 1p Easter egg offer with Simply Tap
Simply Tap has launched its image recognition QR code service with a 1p Thorntons Easter egg promotion.
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NewsJohn Lewis records flat sales week
Sales at John Lewis were flat last week after an early half-term the previous week.
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NewsBoots’ new £50m warehouse will enhance online profits
Delivery services to improve after health and beauty giant invests in Burton-on-Trent site.
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News
Gap to focus on ecommerce operations
Gap will focus on ecommerce, m-commerce and its international operations to drive growth in 2012. With direct (ecommerce) and international divisions together representing 26% of the fashion retailer’s total net sales, Gap plans to invest in ecommerce and m-commerce and develop a global IT platform to support its international operations.While ...
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Amazon pulls Kindle ebooks from online offering
Amazon has pulled 5,000 Kindle ebooks from its online offering after a dispute with the Independent Publishers Group. The decision has fuelled concerns over Amazon’s increasing market dominance in the publishing sector and the pricing of ebooks, which until now have been set by publishers.Mark Suchomel, president of the Independent ...
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NewsShop Direct develops virtual changing room
Etail giant Shop Direct is developing a virtual changing room to allow online customers to try on clothing.
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News
Macy’s to tweak online model
Department store group Macy’s plans to tweak its online model.The Macy’s ‘Store to Door’ pilot, a service enabling shipment to the customer’s home from another store if one shop is out of a product, is to expand from 23 to 290 of the retailer’s 810 stores this year.However, items will ...
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NewsThorntons plans to test products via website
Struggling chocolatier Thorntons will use its website as a “testing ground” to introduce new products across the business as it relaunches its online operations in the autumn as part of its turnaround.
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AnalysisVideo: A day in the life of an Asos package
We track a package from online fashion giant Asos from purchase to delivery the next day.
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NewsUK retail sales outperform Europe over Christmas
UK retail sales outperformed the European average over Christmas as online shopping helped boost sales in a tough trading environment.
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OpinionNo one comes close to Amazon
Ajaz Ahmed is the founder of Freeserve. He was one of the three founding executives to launch the business, seeing it through flotation and the £1.6bn sale to Wanadoo.
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AnalysisRetail Week Conference 2012: What topics will be covered?
This year’s conference will give you the knowledge you need to compete today.