All Multichannel articles – Page 204
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OpinionRetail surgery: What is the safest part of our online operations to outsource?
We’re considering outsourcing part of our online business model – which are the safest or least risky components?
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NewsThe Hut plans acquisition and readies IPO advisers
Online retailer The Hut was close to a “major acquisition” as Retail Week went to press, and poised to name advisers for a potential IPO.
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NewsBoots ramps up tailored offers for Advantage Card customers
Boots is working on a major upgrade of its Advantage Card programme as it plans for another tough year in the health and beauty market.
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NewsBrand Alley on track for first profits as it aims to double sales on UK site
Brand Alley is aiming to double UK sales this year as the private Sales site looks to break into profit for the first time.
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AnalysisA hammer blow for online
A new EU directive aims to make the continent one big market, but many online retailers say they and consumers would lose out. Gemma Goldfingle looks at how forcing retailers to sell to Europe and offer free returns could hit the industry
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NewsMore customers use social sites to contact retailers
Social networks are becoming an increasingly popular tool for shoppers wanting to communicate with retailers,Retail Week has found.
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NewsJoin the fight to Ditch the Directive
Online retailers have warned that a new European directive aimed at protecting consumer rights could have a devastating effect on the growth of etail in the UK.
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OpinionEU legislation will stop etailers in their tracks
The internet is a great leveller. From Asos to Ocado, it has allowed entrepreneurs with an idea to take on the established order with imaginative concepts. These two businesses have grown into giants of the online world, but there are many thousands more online retailers that are still small businesses ...
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OpinionSocial by design
Social media is yet to deliver volume sales, yet its founding principles are something that everyone designing customer-facing technology should be focused on.
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NewsHabitat invests £1m in overhaul of IT network
Furniture retailer Habitat aims to save 30% on its network costs by moving to a faster, more efficient wide area network (WAN) as part of a £1m IT infrastructure overhaul.
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NewsThe Hut hires Rothschild to advise on IPO
Etailer The Hut has hired advisory firm Rothschild to prepare the company for a flotation later this year, it has been reported.
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AnalysisJulia Reynolds
The Figleaves boss is swapping cup sizes for crampons as she takes on the difficult task of completing outdoor retailer Blacks’ turnaround. Gemma Goldfingle reports
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NewsDixons UK like-for-likes slide in second half
Dixons has reported UK & Ireland like-for-like sales were down 3% in the full year and down 7% in its second half but said its business is performing ahead of the market.
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NewsN Brown full year profits rise 5.5%
N Brown’s full-year pre-tax profit rose by 5.5% and the home shopping retailer said it will open bricks and mortar stores for its Simply Be brand this year.
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NewsThe Hut gears up for float with adviser beauty parade
Online retailer backed by Rose considering IPO to capitalise on growing appetite for digital stocks.
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NewsNew categories overtake media products as Amazon diversifies
Amazon is gunning to grab share outside its core product categories as international sales in its non-media division overtook media for the first time.
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AnalysisEntertainment shift puts Amazon and Netflix top
The shifts in the way we purchase and consume entertainment products was again thrown into stark relief as upbeat quarterly results from Amazon and Netflix contrasted cruelly with stories of investors picking over Blockbuster and HMV.
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Opinion
N Brown overlooked
While the etail era has made online outfitter Asos a share price star, another retailer well placed to benefit from changing shopper habits has been overlooked.
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AnalysisJoin the social club
Facebook and Twitter are easy ways for retailers to spread the word about their brand, but how well are they being used for customer service? Rebecca Thomson puts retailers to the social media test.
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OpinionTried and trusted
By harnessing social media retailers can give customers what they want, says Rick Bendel.