All Multichannel articles – Page 204
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AnalysisHow to reduce checkout abandonment
Retailers with difficult web payment processes are losing customers. Rebecca Thomson considers how to keep online shoppers happy
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NewsGeorge at Asda turns 21 and sparks new plans
George at Asda managing director Andrew Moore has set out three key planks for growth as the brand celebrates its 21st birthday this week.
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NewsDrapers editor joins Amazon UK to ramp up fashion offer
Etail giant Amazon UK has appointed fashion trade magazine Drapers executive editor Jessica Brown as head of fashion for its fledgling clothing business.
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AnalysisWhat role will data play in a multichannel world?
As multichannel shopping continues to evolve, sources of customer data are multiplying. Rebecca Thomson looks at how to cope with the developments and what they could mean for retailers
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NewsHome shopping giants join directive fight
Two of the UK’s multichannel heavyweights have spoken out in support of Retail Week’s Ditch the Directive campaign warning provisions within the proposed EU Consumer Rights Directive could be counterproductive.
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AnalysisThe rise of personalised offers
Faster, cheaper technology means personalised offers traditionally produced by the big grocers are now in reach of every retailer. Alison Clements finds out how retailers are doing it.
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OpinionHigh street crusade ignores the facts
“The high street should be at the very heart of every community, bringing people together, providing essential services and creating jobs and investment; so it is vital that we do all that we can to ensure they thrive.”
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OpinionLet me show you the way
Applications to help shoppers navigate stores are likely to be the next big thing in m-commerce.
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NewsAurora to extend 90-minute delivery option outside M25
Aurora Fashions, the group behind womenswear chains including Coast, Oasis and Warehouse, has rolled out its 90 minute delivery option to all of its chains and will open it up to areas beyond the M25.
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OpinionRetail surgery: What is the safest part of our online operations to outsource?
We’re considering outsourcing part of our online business model – which are the safest or least risky components?
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NewsThe Hut plans acquisition and readies IPO advisers
Online retailer The Hut was close to a “major acquisition” as Retail Week went to press, and poised to name advisers for a potential IPO.
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NewsBoots ramps up tailored offers for Advantage Card customers
Boots is working on a major upgrade of its Advantage Card programme as it plans for another tough year in the health and beauty market.
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NewsBrand Alley on track for first profits as it aims to double sales on UK site
Brand Alley is aiming to double UK sales this year as the private Sales site looks to break into profit for the first time.
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AnalysisA hammer blow for online
A new EU directive aims to make the continent one big market, but many online retailers say they and consumers would lose out. Gemma Goldfingle looks at how forcing retailers to sell to Europe and offer free returns could hit the industry
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NewsMore customers use social sites to contact retailers
Social networks are becoming an increasingly popular tool for shoppers wanting to communicate with retailers,Retail Week has found.
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NewsJoin the fight to Ditch the Directive
Online retailers have warned that a new European directive aimed at protecting consumer rights could have a devastating effect on the growth of etail in the UK.
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OpinionEU legislation will stop etailers in their tracks
The internet is a great leveller. From Asos to Ocado, it has allowed entrepreneurs with an idea to take on the established order with imaginative concepts. These two businesses have grown into giants of the online world, but there are many thousands more online retailers that are still small businesses ...
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OpinionSocial by design
Social media is yet to deliver volume sales, yet its founding principles are something that everyone designing customer-facing technology should be focused on.
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NewsHabitat invests £1m in overhaul of IT network
Furniture retailer Habitat aims to save 30% on its network costs by moving to a faster, more efficient wide area network (WAN) as part of a £1m IT infrastructure overhaul.
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NewsThe Hut hires Rothschild to advise on IPO
Etailer The Hut has hired advisory firm Rothschild to prepare the company for a flotation later this year, it has been reported.