All Multichannel articles – Page 205
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AnalysisEntertainment shift puts Amazon and Netflix top
The shifts in the way we purchase and consume entertainment products was again thrown into stark relief as upbeat quarterly results from Amazon and Netflix contrasted cruelly with stories of investors picking over Blockbuster and HMV.
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Opinion
N Brown overlooked
While the etail era has made online outfitter Asos a share price star, another retailer well placed to benefit from changing shopper habits has been overlooked.
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AnalysisJoin the social club
Facebook and Twitter are easy ways for retailers to spread the word about their brand, but how well are they being used for customer service? Rebecca Thomson puts retailers to the social media test.
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OpinionTried and trusted
By harnessing social media retailers can give customers what they want, says Rick Bendel.
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AnalysisWhat it’s like to work at Notonthehighstreet.com
The inside view from HR manager Susanne Wehring.
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NewsAmbitious Achica nearing break-even
Private sales home and garden etailer Achica, set up by Asos founder Quentin Griffiths, is gunning to break even in the next three months.
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NewsGame scores online as it fights declining sales
Game has won early successes in its three-year strategy to transform itself into a truly multichannel retailer to fight falling sales, chief executive Ian Shepherd has claimed.
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NewsSales of digital books soaring
Sales of digital books are soaring in the UK, according to figures from The Publishers Association.
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OpinionTransformation takes time
Retailers should look on today’s tough market as an opportunity, says Sir Geoff Mulcahy.
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OpinionRetail surgery: How can I find useful online data?
I am getting buried in online data. How can I sort through it all and how do I know what is useful?
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AnalysisTurning website traffic into footfall
Some blame online and mobile shopping for stealing customers who’d normally go to stores. But Rebecca Thomson finds that clever retailers are using modern channels to their shops’ advantage.
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OpinionSunday trading laws are not sustainable
Politicians have long talked about reducing retail regulation, but the Government’s Red Tape Challenge is the first sign of action.
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NewsTesco ditches its 'double the difference' online price promise
Tesco has ditched its double the difference price promise from its online price checker blaming a “cottage industry” of determined shoppers who have exploited the system.
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NewsAlexon returns to profit
Fashion group Alexon has returned to full-year profitability and named David Adams chairman.
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AnalysisWhat's big in 2011?
What is the state of UK retail in early 2011? That’s what Retail Week sought to find out with Retail 2011, the authoritative analysis of UK retail today. In this extract from the report, we look at the key themes that emerge.
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NewsArgos pushes new products in a bid to combat tough trading
Multichannel general merchandise giant Argos is to move into new product categories as it chases growth in tough trading conditions, which led to a plunge in profits.
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Opinion
Argos down but not out
Is Argos the new Woolies, someone asked last week when parent Home Retail issued prelims showing plunging profits at the catalogue store business.
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Opinion
Bricks and brands
My last article focused on the transience of retail brands versus the resilience of those in consumer goods (adieu Ratners; re-bonjour Perrier).
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NewsInditex builds online with transactional sites
Spanish fashion giant Inditex is to launch transactional websites for its Bershka, Massimo Dutti and Pull and Bear brands in the UK by the end of the year.