All Multichannel articles – Page 3
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NewsPrimark rolls out click and collect to more stores in time for Christmas
Primark is rolling out its click-and-collect service to a further 54 stores in time for Christmas as the retailer celebrates 50 years on the high street.
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Retail VoiceHow AI will transform the digital shopping experience
Qodea’s Jason Theakston explores how retailers can embrace AI to improve the customer experience, build trust and increase brand loyalty.
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InterviewQ&A: John Lewis boss Peter Ruis on bringing back ‘Never Knowingly Undersold’
John Lewis executive director Peter Ruis today raised the curtain on the return of the retailer’s famous ‘Never Knowingly Undersold’ price promise and put it front and centre of his plans to get the retailer back to the top.
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NewsJohn Lewis will revive its famous ‘Never Knowingly Undersold’ promise
Department store business John Lewis is to bring back its famous price pledge – ‘Never Knowingly Undersold’ – and apply it to online rivals too.
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Retail VoiceHow Boohoo partner with LinkedIn to elevate their employer brand
With retail recruitment proving tougher than ever, LinkedIn’s Luke Mckend shares how the business is working with Morrisons and Boohoo to attract the people they need – and how other retailers can do the same
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InterviewQ&A: Sosandar co-founder on ‘bringing what makes us successful online into our stores’
Fresh from signing a third new store lease at the Metrocentre in Gateshead, Sosandar co-founder and joint-CEO Ali Hall and CFO Steve Dilks tell Retail Week more about their store expansion strategy
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NewsPureplay fashion brand Little Mistress turns to bricks-and-mortar retail
Pureplay fashion brand Little Mistress, which specialises in occasionwear for women, is looking to expand its physical store presence.
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NewsSosandar agrees a deal for a Metrocentre store
Fashion brand Sosandar has reached an agreement to take a store at the Metrocentre which will be open in time for the key festive trading period.
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Retail VoiceHow Gen Z is redefining experience in the digital age
What’s driving the youth demographic to connect with brands? UNiDAYS’ Derek Morrison has the answers
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Retail VoiceUnderstanding Gen Z’s back-to-campus spending priorities
From the tech-savvy to the trend-conscious, UNiDAYS’ Derek Morrison explains how brands can tap into students’ spending choices to maximise engagement during the crucial pre-semester event
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AnalysisNext has posted weather-busting, expectation-beating results – what do the analysts say?
Fashion powerhouse Next knocked the numbers out of the park in its second quarter when full-price sales climbed 3.2% year on year.
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Opinion‘Department store leadership merry-go-round shows a sector wanting to change’
After a tough time, the remaining top department store players are in a good position to play to their strengths, believes George MacDonald
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Retail VoiceStaying ahead of the payment curve: using customer data to drive growth
Creating long-lasting loyalty as well as giving shoppers a seamless experience is the holy grail for any business. Lloyds Bank’s Ajit Ramachandran takes a look at how retailers can use customer data to stay one step ahead of competitors
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Supplier InsightHow embedded finance is enabling retail growth
Embedded finance is boosting basket sizes and driving conversion across the sector as integrated payment options offer shoppers a seamless checkout experience
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NewsTHG-owned Lookfantastic to open first physical store
THG-owned ecommerce beauty retailer Lookfantastic is stepping into physical retail with its first high street store.
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Retail VoiceRevealed: The three Cs consumers want from their deliveries
Retailers spend huge sums on attracting new customers and trying to hold on to the ones they’ve got. But as online shopping’s popularily continues, nShift’s Mattias Gredenhag examines how retailers can stand out from the ever-growing crowd
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Retail VoiceHow to scale up marketing output with creative automation
With retail marketing becoming ever more complex, Relayter examines how to boost output without overloading your workforce
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Retail VoiceCustomer reviews reveal how to be a five-star retailer
A simple omnichannel experience is key in today’s retail world if you are to get flawless feedback from shoppers. HomeByMe’s Daniel O’Meara lets you in on the secrets of securing a five-star review
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NewsThe Range launches rapid click and collect in just 60 minutes
Value variety retailer The Range has improved its click-and-collect service so that customers can pick up their orders in 60 minutes.
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DataRanking: The top 15 most productive fashion retailers
We’ve teamed up with our sister brand Retail Navigator to give you a rundown of the fashion retailers that have the lowest cost of staff to sales ratio, and are therefore the most productive players in the sector.