All Multichannel articles – Page 50
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AnalysisAnalysis: What is the impact of Generation Z on the shopping experience
Generation Z is a group shrouded in marketing mystery, but its ways of dealing with the world will shape where retail experiences are headed.
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AnalysisAnalysis: The opportunities and challenges of m-commerce in retail
Which retailer offers the ultimate mobile-optimised site and what are the elements that make it market-leading?
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NewsMarks & Spencer’s new chief executive Rowe to succeed Bolland this weekend
Marks & Spencer formally changes the guard when chief executive Marc Bolland hands over the reins to Steve Rowe on April 2.
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VideoWatch: Is virtual reality about to revolutionise the retail industry?
As the Oculus Rift goes on sale to consumers this week, we look at which retailers are using virtual reality to change how consumers shop.
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AnalysisAnalysis: What delivery innovations came out of the 24-hour Tech Sprint?
The UK’s leading retailers, start-ups and service providers were charged with innovating in the delivery space – find out what ideas they came up with.
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AnalysisStart-up of the week: Ecommerce search and analysis engine Klevu
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week Klevu is in the spotlight.
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OpinionOpinion: Shifting demographics and the end of lifetime retail loyalty
In the run-up to the future of retail and consumer conference R:evolution, business accelerator TrueStart explores hot topics retailers face.
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NewsTesco lays down gauntlet to Apple with mobile payment app
Tesco has laid down the gauntlet to technology giant Apple with plans to roll out its own mobile payment service, Retail Week can reveal.
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VideoSwimming with sharks - Shop Direct chief executive Alex Baldock
Shop Direct is undergoing a transformation that is taking it from the sleepy backwater of catalogue retail to the shark-infested waters of ecommerce.
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VideoDesigning a truly customer-centric structure - House of Fraser's Andy Harding
House of Fraser chief customer officer Andy Harding gives an insight into the restructuring and redefining of roles within the department store group.
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VideoThe tyranny of awe – the 10 principles AO runs its business by, according to chief John Roberts
AO.com has experienced huge success in recent years, from launching an IPO to seeing off one of its great rivals.
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VideoDixons Carphone chief Seb James warns retail is about to be hit by 'asteroid' strike
Dixons Carphone boss Seb James challenges the industry on how quickly it is responding to a converging market and staying one step ahead of customer needs.
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VideoMoney Saving Expert’s Martin Lewis on the rise of the aggressive, educated and empowered consumer
Martin Lewis from Money Saving Expert discusses the changing power dynamics in retail as big business grapples with the rise of the new consumer.
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VideoLessons from Argos' digital transformation plan
Argos former chief operating officer David Robinson on the retailer’s digital transformation.
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VideoMajestic Wine boss Rowan Gormley on putting the sparkle back into the retailer
At the centre of one of the most significant retail mergers in 2015, Rowan Gormley is the man tasked with putting the magic back into ailing brand Majestic Wine and combining it with Naked Wines, the crowd-funded business he founded.
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VideoSecret Sales founder Nish Kukadia on ‘turbo retail’ and the scaling challenges of a growing business
Nish Kukadia, the founder of Secret Sales, discusses the benefit of behavioural data when managing business growth.
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Video'The death of the superstore has been exaggerated' – Sainsbury's boss
Sainsbury’s chief executive Mike Coupe shares his opinion on a rapidly evolving market and how he sees the big retail and consumer trends playing out.
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OpinionOpinion: M&S’s new boss Rowe should blend old and new to build appeal
When Steve Rowe arrives at Marks & Spencer’s Paddington Basin headquarters next Monday he will do so for the first time as chief executive.
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AnalysisAnalysis: Are retailers unlocking millennials’ true potential?
Millennials make up 280 million of the world’s population and are predicted to have a global spending power of £8.9bn by 2020.
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AnalysisInternational analysis: Lidl launches online in Belgium
Lidl has launched online in Belgium today following rumours of its plan to expand its online offer across European markets.