All Multichannel articles – Page 51
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OpinionOpinion: Amazon has raised the bar but multichannel retailers can compete
Multichannel retailers can up the ante in the fight against Amazon by providing additional services that build on their existing strengths.
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AnalysisAnalysis: The top 10 fastest-growing retailers in the UK in 2016
Our list of the fastest-growing retailers in the UK highlights businesses that are not only increasing the scale of their operations, but are also doing so profitably.
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AnalysisAnalysis: Who are the leading contenders to succeed Chris North at Amazon?
Amazon UK boss Chris North has quit after five years at the helm to join US etailer Shutterfly. Who will replace him at the online titan?
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OpinionOpinion: Sainsbury’s Coupe’s cool-headed style bodes well for Argos deal
Sainsbury’s chief executive Mike Coupe has shown a calmness amid turbulent conditions that augurs well for the grocer’s takeover of Argos.
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NewsSainsbury's Coupe: Argos acquisition could spark more grocery 'alliances'
Sainsbury’s boss Mike Coupe believes the potential acquisition of Argos could drive more grocers to seek “alliances” with fellow retailers.
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NewsConvenience across both bricks and mortar and online puts Screwfix ahead
Tools supplier Screwfix – winner of The Hewlett Packard Enterprise Multichannel Retailer of the Year – beefed up its customer experience.
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NewsAmbition, research and adaptation put Graze.com on the US map
Graze.com was named the Tata Consultancy Services International Growth Retailer of the Year for the way it broke into the US market.
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NewsShop Direct steps into the future after a 'historic year'
Shop Direct was named The OC&C Strategy Consultants Pure-Play Etailer of the Year after scrapping its catalogue and focusing on ecommerce.
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NewsShop Direct takes a Very big stride to transform customer experience
Etailer Shop Direct improved its personalisation strategy to win the Zensar Retail Technology Initiative of the Year Award.
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AnalysisRetail Week Live: Kurt Salmon Digital takes gold after 24-hour Tech Sprint
Kurt Salmon Digital fought off tough competition to be crowned winner of the Retail Week Tech Sprint in association with On the Dot.
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NewsRetail Week Live: Otto supply boss says 'data is the new gold' for retail
Otto’s supply and category director spoke about the “incredible results” it had working with predictive data analytics firm Blue Yonder.
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NewsRetail Week Live: Facebook boss says social messaging is future of retail
Facebook EMEA vice-president Nicola Mendelsohn says mobile is “the most important consumer trend of our lifetime” for retail marketers.
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AnalysisAccelerating towards a profitable customer-centric transformation
How can retailers speed up the move to omnichannel while at the same time balancing the need to be both profitable and consumer-centric?
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NewsRetail Week Live: Etsy provides a platform for female entrepreneurs
Etsy’s international vice-president Nicole Vanderbilt said its platform provides a “low-risk way” for retail entrepreneurs to expand.
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InterviewInterview: Alibaba UK boss on globalisation and being an online landlord
Alibaba wants to be UK retail’s gateway to China. Ahead of her talk at Retail Week Live on Thursday, we spoke to UK managing director Amee Chande.
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AnalysisDelivery survey: Take part for a chance to win a ticket to the Customer Experience Summit
Take part in this three minute survey about delivery to be entered into a prize draw to win a ticket to the Retail Week Customer Experience Summit in June.
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Retail VoiceOpinion: How can retailers turn social media engagement into revenue?
It’s time to take social media channels beyond brand promotion and make sure they plays a part in delivering revenue.
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Retail VoiceOpinion: Cloud computing can be a tool for fast digital change
Find out how the cloud is giving retailers a digital lift in a quickly shifting technology landscape in the new Retail Week and Cisco guide.
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NewsMissguided website crashes as half-price Sale sees demand soar
Missguided’s website has crashed as an increase in traffic from a half-price Sale left customers unable to complete orders.
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Retail VoiceOpinion: The golden opportunity available in retail returns
How retailers treat shoppers when they need to return a product is a crucial factor in the overall customer experience.