All Multichannel articles – Page 54
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OpinionOpinion: Harness the marketing potential of digital technology
Digital technology is massively empowering in retail but the smart strategy is still to lead with the right content and experience.
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AnalysisAnalysis: Carrefour chief executive pledges commitment to physical stores
Carrefour chief executive Georges Plassat has pledged commitment to the physical store as the rising popularity of ecommerce continues at pace.
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NewsAmerican Apparel’s former boss plans to launch rival retailer
The former boss of American Apparel is planning to launch a rival fashion proposition that will have a store and online presence.
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AnalysisRetail Diary: All smiles at the Retail Trust ball as HoF gets emoji-nal
Harold Tillman and Don McCarthy are all smiles, House of Fraser gets emoji-nal and Ocado boss Tim Steiner reveals his hunger for grocery.
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AnalysisProfile: Foyles' head of customer experience Janette Cross
Janette Cross planned to work at Foyles for a year to support her acting work. Twelve years on, she is leading its customer experience strategy.
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AnalysisStart-up of the week: Flexible click-and-collect service CornerDrop
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week CornerDrop is in the spotlight.
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NewsMade.com to push social commerce platform Unboxed after sales rise
Made.com is planning further investment in its social network Unboxed following a rise in customer engagement and average spend.
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OpinionOpinion: Was House of Fraser’s Emojinal campaign alienating or inspired?
House of Fraser launched an emoji-led Twitter takeover this week. The campaign may not have gone as planned but what lessons can be learned?
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NewsThink Tank: Taking the brakes off customer-centric transformation
Join our Think Tank breakfast to discuss how double-digit growth can be achieved while remaining profitable and consumer-centric.
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NewsFindel shuns Sports Direct and sells Kitbag to US firm Fanatics
Findel has sold Kitbag to Fanatics, a US-licensed sports merchandise specialist, thwarting Sports Direct’s attempt to disrupt the sale.
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NewsRetailer Think Tank: Taking the brakes off customer-centric transformation
Join leading supply chain and multichannel directors at a networking breakfast on February 23 to explore ways to adjust to the demands of digital commerce.
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OpinionOpinion: Beacons and the importance of diversity in retail technology
Beacons have been trialled by retailers across various sectors – does the technology offer sufficient insight to justify the cost?
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NewsHotel Chocolat swings to profit after sales growth and cost controls
Hotel Chocolat has swung to a full-year profit driven by tighter control of costs and sales growth within its stores and online.
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OpinionOpinion: Why online shopping growth owes a debt to bricks and mortar
New stats regarding online shopping were released last week and, before the ink had dried, headlines were heralding the death of the high street.
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AnalysisStart-up of the week: Mobile loyalty and rewards app Karrot
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week Karrot is in the spotlight.
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NewsMade.com launches Amsterdam showroom as it ramps up European expansion
Designer furniture etailer Made.com has opened its first international showroom in Amsterdam as part of an ambitious growth strategy.
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InterviewInterview: Boots chief sees bright future in UK bricks-and-mortar retail
Boots boss Simon Roberts on why the UK high street has an important role to play in the community and the growth of click-and-collect.
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NewsMobile searches from international shoppers surge for UK retailers
UK retailers received an uplift in searches via mobile by international shoppers over Christmas, according to the BRC-Google online retail monitor.
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OpinionOpinion: Six things retailers must do in 2016 to win over consumers
Retailers must adapt to changing shopper needs and habits to keep consumers happy. Here are some of the key factors to address.
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OpinionOpinion: Retail’s productivity conundrum is as pressing as ever
Christmas brought a continued acceleration of online migration: not perhaps an inflection point, but certainly a quickening of pace.