All Multichannel articles – Page 75
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NewsAo.com boss Roberts: ‘Bricks-based retailers have woken up to our threat’
Ao.com founder and chief executive John Roberts believes his bricks-and-mortar rivals have woken up to the threat his company poses to them.
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NewsMountain Warehouse profits surge as cycling and ecommerce business booms
Mountain Warehouse sales and profits for the year have surged as it benefits from the cycling craze and its rapidly expanding ecommerce business.
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NewsArgos opens first two digital stores in Sainsbury's to reach new shoppers
Argos has opened its first two digital stores in Sainsbury’s supermarkets today in North Cheam, Surrey, and Nantwich, Cheshire.
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AnalysisStart-up of the week: Online retail rewards scheme Luckycycle
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week Luckycycle is in the spotlight.
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NewsOnline retail giant Amazon starts paying corporation tax in the UK
Amazon has started paying corporation tax in Britain rather than Luxembourg after it came under fire for avoiding tax.
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OpinionComment: How to join the dots between in-store and online commerce
In-store and online shopping really do have more in common than you’d think and it’s a huge mistake to treat them like two completely unrelated endeavours.
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NewsRetail Diary: Homebase finds a fan while Iceland calls a doctor
Homebase gets Monty Don’s approval at the Chelsea Flower Show, Budgens is named top of the top-ups and drunk phone users become ‘appy shoppers.
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NewsMoss Bros like-for-likes jump 7.4% as ecommerce momentum continues
Formalwear retailer Moss Bros has reported a 7.4% jump in like-for-likes as bosses remain “confident” of hitting targets.
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NewsJohn Lewis online boss warns of Black Friday 'reputational damage'
John Lewis’s online boss believes Black Friday could inflict “reputational damage” on retailers if they fail to learn lessons from last year’s event.
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OpinionMany retailers still only pay lip service to true customer service
Are customer at the heart of all you do? Lots of retailers have this in their mission statement but only pay lip service to it.
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NewsWatch: What’s keeping supply chain directors up at night?
As we gear up for the fifth annual Supply Chain Summit, Retail Week reveals the major obstacles and opportunities facing supply chain bosses.
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AnalysisStart-up of the week: Customer service messaging app Instaply
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week Instaply is in the spotlight.
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NewsOnline retail sales return to double-digit growth driven by warmer weather
Online retail sales jumped 13% last month as shoppers took advantage of the warmer weather to splash out on summer clothing.
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NewsHMV to return to ecommerce in the UK two years after its collapse
HMV is to launch an ecommerce website within weeks, which will allow shoppers to buy from it online for the first time since its collapse.
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OpinionRetail surgery: Can I use in-store technology to improve customer loyalty?
Innovations such as beacon-equipped mannequins and Apple Pay show that in-store technology is a rapidly evolving part of the retail sector.
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OpinionFarfetch can lead the luxury pack after its acquisition of Browns
Farfetch’s acquisition of Brown’s London boutique will see it gain a significant advantage over multichannel and pure-play rivals.
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NewsHouse of Fraser extends 'pioneering' click-and-collect cut-off to midnight
House of Fraser has upped the ante in competitive fulfilment after extending the cut-off point for customers using its buy-and-collect service.
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NewsFarfetch buys London boutique Browns for retail tech incubator project
Online retailer Farfetch has bought London fashion boutique Browns in order to operate it as an incubator for retail technology.
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AnalysisWatch: A look at Asos, Ocado and Amazon's Apple Watch apps
Somo innovation manager Ben Magnus talks through the pros and cons of the Watch apps from three of the biggest names in online retail.
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AnalysisWatch: How retailers can make the most of their smartwatch apps
The team from mobile solutions company Somo sat down with Matthew Chapman to discuss how retailers are using the Apple Watch.