All Multichannel articles – Page 79
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NewsJohn Lewis parts company with head of IT architecture Julian Burnett
John Lewis’s IT architecture chief Julian Burnett is parting ways with the retailer after three years.
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News
Sofaworks sells stake to Ao.com investor as it seeks to expand store estate
Family-owned Sofaworks has sold a stake in its business to Ao.com investor Bill Holroyd and the Greater Manchester Combined Authority (GMCA).
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Opinion
Comment: Retail revolution is transforming the industry for the better
As online retail becomes increasingly commonplace, it is vital for retailers to innovate every step of the customer journey.
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AnalysisProfile: Matt Stringer, Mothercare’s new chief operating officer
He made his mark at M&S and Carphone Warehouse. Now Matt Stringer has been promoted to become Mark Newton-Jones’ right-hand man at Mothercare.
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NewsOnline retail sales up 6% in February as shoppers snap up Valentine's gifts
Online retail sales increased 6% last month as the strong performance of Valentine’s Day presents edged up overall sales.
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News
Government launches 'most wide-ranging business rates review in a generation'
The Government has launched a review into business rates that it is labelling the “most wide-ranging review in a generation”.
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NewsComment: How the boss of Darty learned to love online marketplaces
Darty is one of the few French retailers to be as successful online as it is in its bricks-and-mortar stores, and I initially didn’t feel the need for an online marketplace.
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InterviewInterview: How Sainsbury’s will ride out a perfect storm
Sainsbury’s boss Mike Coupe speaks exclusively to Retail Week about how the grocer is weathering torrid market conditions.
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OpinionRetail surgery: Should your website offer personalisation?
Retailers are becoming proficient at targeting and optimising the customer experience on their websites.
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NewsRetail Week Live: Three-way tie in pitch perfect start-up competition
Elevaate, DigitalBridge and Formisimo jointly won the Pitch Perfect final for start-ups at Retail Week Live 2015.
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NewsRetail Week Live: House of Fraser's Sarah Baillie on how to work with start-ups
House of Fraser multichannel development boss Sarah Baillie said retailers should work with start-ups that are flexible and add value to their proposition.
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NewsRetail Week Live: 'Artificial intelligence will create a tsunami in the industry'
Artificial intelligence will create a tsunami in retail that will have a huge impact on staffing levels, according to Thomas Cook’s John Straw.
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NewsRetail Week Live: YouTube's Ben McOwen Wilson offers tips on how to engage
YouTube’s EMEA director advises retailers to create distinctive and surprising content on the video platform in order to win over the masses.
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NewsRetail Week Live: The editor's cut – video highlights from the event
As Retail Week Live draws to a close, watch our video compilation covering a selection of the best speakers from 2015.
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News
Retail Week Live: How Argos used its lab to launch 3D printed jewellery
Argos this week launched jewellery that can be customised using 3D printing, an idea that was developed in its innovation lab.
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News
Retail Week Live: Screwfix boss on its 'obsession with brand consistency'
Brand consistency across all of Screwfix’s channels has helped the DIY retailer deliver “multichannel success”, according to its boss.
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NewsRetail Week Live: SecretSales sets sights on hyper personalisation
Fashion flash Sales site Secretsales.com is developing hyper personalisation across its entire site as it looks to bolster its customer experience.
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NewsRetail Week Live: The future of retail is cross-device discoverability, says Facebook UK MD
The future of shopping is personalised discovery across devices, Facebook’s UK managing director Steve Hatch told the audience at Retail Week Live today.
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NewsRetail Week Live: Argos digital transformation has made it 'much more universal'
Argos chief operating officer David Robinson said the company’s digital transformation has made it much more “confident, modern and universal”.
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NewsRetail Week Live: Shop Direct on working with start-ups
Shop Direct head of ecommerce Paul Hornby has spoken about the importance of retailers working with start-ups to innovate.

















