All Multichannel articles – Page 87
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NewsArgos launches digital receipts service across all 750 stores after trial
Argos has introduced digital receipts across all 750 of its stores in the UK and Ireland following a trial earlier in the year.
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AnalysisAnalysis: Mothercare’s turnaround efforts start to gain traction
Mothercare’s turnaround efforts seem to be gaining traction as the retailer’s underlying pre-tax profit jumped 65% to £3.3m in the first half.
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OpinionComment: Online shoppers are ready for a connected Christmas
With Christmas fast approaching, the wonderful and sometimes weird internet of things will change how people live and shop.
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NewsMichael Kors unveils Instagram social shopping feature
Michael Kors has begun offering a social shopping feature that will allow customers to more easily shop its products showcased on Instagram.
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OpinionComment: As Asda’s sales decline, could the golden era of grocery be over?
Despite growth in convenience and online retail, the big four grocers continue to struggle to maintain share in a competitive market.
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NewsJohn Lewis to step up store-based omnichannel projects
John Lewis is poised to step up its focus on store-based omnichannel projects next year in a bid to make its customer offer more personalised.
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NewsInfographic: Fashion price tracker – online womenswear data
Fashion price data from the week ending November 18, 2014: The average online price per item and percentage of products on markdown from the top ten womenswear retailers.
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NewsH&M to enter new online markets and increase its international store estate
Hennes & Mauritz is set to enter eight online markets in 2015 and open its first bricks-and-mortar stores in a further four countries.
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NewsBlue Inc and Officers Club release Android apps to drive mobile engagement
Blue Inc has released a series of Android apps for the Blue Inc and Officers Club fascias, providing the “glue between on and offline.”
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NewsArgos launches Christmas gift game inspired by dating apps
Argos has unveiled an online game to help shoppers buy the right Christmas presents that takes inspiration from online dating app Tinder.
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NewsFarfetch launches click-and-collect across 100 fashion independents
Online fashion retailer Farfetch has launched click-and-collect across more than 100 of the boutiques it partners with worldwide.
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NewsOnline retail sales bounce back in October after poor September
Online retail sales bounced back in October, after a disappointing September, the latest IMRG Capgemini e-Retail Sales Index has revealed.
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AnalysisAnalysis: Adapting to change major priority for supply chain bosses
Retail Week’s latest Supply Chain report in association with DWF LLP is packed full of exclusive findings on the challenges and opportunities supply chain bosses face in 2014 and beyond.
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GalleryStore gallery: Boohoo.com’s New York pop-up shop raises brand awareness
Etailer Boohoo.com has used its New York pop-up shop to combine online and physical retail, increasing brand awareness in the process.
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NewsIkea to roll out new web platform as it chases 20% online sales
Ikea has revealed it aims for 20% of its sales to be online by 2020 as it replatforms its website as part of an ecommerce push.
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NewsInfographic: Fashion price tracker – online womenswear data
Fashion price data from the week ending November 11, 2014: The average online price per item and percentage of products on markdown from the top ten womenswear retailers.
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NewsAmazon prepares drone delivery tests at Cambridge research centre
Amazon is preparing to test drones at its Cambridge research centre as part of plans to deliver packages in 30 minutes or less using drones.
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NewsSofa.com picks Bath for second showroom as it expands outside London
Sofa.com has picked Bath for its first showroom outside of London and its second showroom in the UK.
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NewsGaleries Lafayette seeks edge with data-driven experience
French department store retailer Galeries Lafayette has adopted new software to help optimise the way it reaches its customers online and in stores.
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OpinionComment: Why customer relationship management is no longer enough
Customer relationship management (CRM) is too focused on transactions and now retailers must build two-way relationships.