All Multichannel articles – Page 92
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InterviewQ&A: EBay’s head of retail customer experience, Marty Ellis
Marty Ellis, eBay’s head of retail customer experience speaks to Retail Week about his first job and retail’s omnichannel future.
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AnalysisInternational analysis: Where's hot and where's not in global retail?
With problems ranging from regulation to political unrest, are the BRICs no longer the hottest new retail markets on the block?
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NewsHouse of Fraser to launch click-and-collect service in Caffè Nero
House of Fraser customers will next month be able to pick up high heels with their flat whites as the retailer introduces its click-and-collect service to a Caffè Nero coffee shop.
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OpinionRetail surgery: How can I effectively target consumers in real time?
Targeting consumers in real time is a focus for many retailers, but how should they approach it?
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AnalysisInternational analysis: Is there any such thing as a global consumer?
As more retailers expand internationally, Retail Week investigates whether a global retail consumer exists - or if each country needs a different approach.
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NewsDreams forecasts return to profit as it eyes brand extensions
Dreams is confident it can turn a profit this financial year after reporting a loss in its most recent trading period.
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AnalysisAnalysis: The final pitches at John Lewis’s technology incubator JLab
The winner of John Lewis’s start-up competition will be announced on Sunday. Retail Week went to hear the final presentations from the five finalists.
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NewsMothercare to reveal new store designs this autumn as it bids for recovery
Mothercare will trial two new store designs this autumn as boss Mark Newton-Jones seeks to revive the retailer on the back of a £100m rights issue.
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AnalysisAnalysis: Tesco’s Robin Terrell and Jason Tarry profiled
UPDATED: Tesco multichannel director Robin Terrell and clothing boss Jason Tarry have both been handed new roles as part of the grocer’s reshuffle, unveiled on Monday.
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AnalysisAnalysis: The six key elements of Mothercare's strategic plan
Mothercare hopes to raise £100m from a rights issue and has identified six key areas for investment. Retail Week looks at exactly where the money will be spent.
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OpinionComment: Mothercare's rights issue will allow focus on customers
Tight cost control is a retail basic but on its own it’s rarely enough to build a business and persuade the shopper to open her purse.
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NewsMothercare to raise £100m from rights issue to invest in digital transformation
Mothercare is seeking to raise about £100m by launching a rights issue as part of an ambition to make the company a “digitally led” business.
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AnalysisInternational analysis: Click-and-collect finally gains momentum in US grocery
The click-and-collect trend is finally gaining momentum among America’s largest grocers.
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NewsAmazon beats Apple and Argos to top online retailer crown, says IMRG
Amazon fended off competition from Apple and Argos to claim the top spot in a ranking of the retailers with the most online traffic, according to figures from IMRG.
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AnalysisAnalysis: Tesco’s Robin Terrell on the retailer’s multichannel future
Retail Week spoke to Tesco’s former multichannel director Robin Terrell prior to his taking over running the retailer’s UK leadership team.
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NewsRetail Week Hackathon: Runner up Deloitte Digital with the Fit app
The Deloitte Digital team were runners up in the Retail Week hackathon with their Fit app, which digitised the in-store experience.
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OpinionComment: How Burberry and Topshop use technology to put money in the till
London Fashion Week has once again highlighted the relentless convergence between retail and technology.
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NewsRiver Island invests to become 'multi-country, multichannel brand'
Fashion retailer River Island’s profits dipped in its last financial year because of “strong” investment in transforming itself into a “multi-country, multichannel brand”.
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NewsTech & Ecomm Summit: Dixons Carphone's IT overhaul will create 'huge benefit'
Dixons Carphone is overhauling its IT infrastructure to create a ‘huge competitive benefit’, according to its multichannel director Jeremy Fennell.
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AnalysisRetail Week Hackathon: Kega Retail win with seamless end-to-end technology
Basket abandonment is one of the biggest problems retailers face in the online shopping journey but winners of Retail Week’s first hackathon Kega Retail may have found a solution.