All Opinion articles – Page 136
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OpinionComment: Stores will rise again as Amazon’s drone dream is downed
Local high street stores will need to be front and centre of the convenience revolution as Amazon’s drone delivery service is derailed.
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OpinionComment: Morrisons’ CEO search could cause strain at the top
The grocer must be considerate of its interim boss’s ambitions while it searches for a new chief executive, says Jamie Zuppinger.
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OpinionComment: Creating a new model for the chocolate business
Britain is experiencing a renaissance in chocolate production and Hotel Chocolat is leading the way, says Angus Thirlwell.
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OpinionNick Bubb’s verdict: Sports Direct - smoothing over the cracks?
Ahead of today’s update, the City worried that cracks were appearing in Sports Direct’s edifice, but they have been smoothed over.
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OpinionComment: John Allan can make a difference to Tesco
Tesco will hope incoming chairman John Allan can bring all his experience to bear in helping to steer a retail turnaround as he steps into the shoes left by Sir Richard Broadbent.
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OpinionComment: Vloggers can provide retailers with the authenticity they often lack
Consumers engage with video content like no other form, but brands’ efforts to go it alone have been patchy.
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OpinionComment: A year and counting… when will Sports Direct hire a finance director?
Sports Direct gets curiouser and curiouser and it is surely time the lack a finance director is addressed at the retailer.
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OpinionComment: Supermarkets should be striving to feel different
Much time and money is expended on making our supermarkets look the way they do, but does the effort make things better for shoppers?
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OpinionComment: Business rates are scaring off overseas retailers
The UK’s outdated business rates system is scaring off overseas retailers and we are losing much needed investment as a result.
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OpinionRetail surgery: How can I use in-store technology to improve customer service?
Although online retail is becoming increasingly prevalent, bricks-and-mortar sales still make up the bulk of revenue for many retailers.
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OpinionComment: What can retailers learn from the Christmas trading period?
The Christmas trading period has offered retailers valuable lessons on customer expectation, supply chain and fulfilment.
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OpinionComment: Retail’s voice must be heard in the pay debate
As David Cameron puts pressure on business to increase employee pay, it is necessary for the retail sector to participate in the debate.
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OpinionComment: Supply chain integrity should be a retail priority
As many grocers compete for the lowest price, Marks & Spencer takes a different approach by prioritising quality in its products.
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OpinionComment: How the Super Bowl turns views into purchases
Shoppable advertisements and promotions aired during the Super Bowl demonstrate how retail boundaries are being blurred.
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OpinionComment: Investors hope to count the pennies as Poundland buys 99p Stores
Poundland’s proposed takeover of 99p Stores for the equivalent of over 55 million customer transactions pleased the market, sending its share price up 15%.
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OpinionComment: Can cycle retailers succeed by being so niche?
There are convenience stores everywhere, but are there other retail sectors where such relative proximity can allow all to thrive?
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Opinion
Comment: Consumer expectations of retailers are rising, but will they pay?
Andrew Busby asks whether the current retail offer of convenience and service is sustainable or are consumers asking for too much?
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OpinionBlog: How to service the needs of the multichannel customer
Retailers need to develop their customer service across channels and respond to customers’ every changing needs, says Mark Pettit of Hermes.
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OpinionRetail surgery: How will smartphones change the in-store experience?
To date, online retail has been far more advanced than the high street in using analytics to transform the customer experience.
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OpinionComment: Woolworths collective redundancy decision offers retailers comfort
In the latest twist in a much talked-about case, Europe’s Advocate General has upheld the UK’s long-standing view on collective redundancy.