All Opinion articles – Page 241
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OpinionSocial media is not about follows or likes
For retailers, social media can be much more than just a broadcast or customer service tool.
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OpinionRetail Surgery: How can I provide a seamless online experience during peak traffic times?
How can I ensure my website provides customers with a seamless experience during times of peak traffic?
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OpinionDiamond Jubilee: A PR campaign to remember
The Diamond Jubilee marketers did a brilliant job on Britain’s super brand.
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OpinionSainsbury’s wins the battle but war goes on
Tesco and Sainsbury’s reporting of quarterly results within days of each other adds to the image of two heavyweights going head to head in the arena.
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OpinionRetail Surgery: Is corporate barter a good solution to the problem of surplus stock?
Is corporate barter a good solution to the problem of surplus stock?
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OpinionBacking the mould-breaking retailers of tomorrow
The issues facing the retail industry are well known. Consumers are spending less, demanding greater convenience, shopping online and are increasingly value savvy.
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OpinionRetailers follow in Amazon’s footsteps
Supermarket group Sainsbury’s surprised on Tuesday, a day ahead of its quarterly update, with the acquisition of Anobii, an ebooks service and social network for book lovers.
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OpinionSupply chain management: An opportunity for transformation?
The world of retail has always been competitive and fast moving – in the current climate, where few are making sustained headway on sales and margin, agility and demand responsiveness are at an even greater premium.
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OpinionRetailers sign up to social gifting app Wrapp
Launched in the UK earlier this year, social gifting app Wrapp has attracted several big name retailers including Asos and Aurora.
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OpinionThe unpredictable world of retail
Retail can sometimes be pretty predictable. Significant events such as market entries or exits, new launches or promotions, or changes to trading performance are often flagged up in advance.
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OpinionComment: Why is mobile payment failing in the US?
In the States, mobile payment is one of those magical concepts where all of the relevant players are in complete agreement that this is a must-have. And yet, despite the fact everyone says they want it, it’s not getting anywhere.
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OpinionComment: Can Tesco be micro-managed?
Although “retail is detail”, as the great John Sainsbury famously said in the 1970s, Phil Clarke’s tendency towards micro-management at Tesco is worrying.
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OpinionLocation is more important than ever
As the economy tightens inexorably, location will be more important than ever
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OpinionComment: Can department stores work online?
Deprived of what makes them special, can department stores work online, asks Peter Williams.
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OpinionA sporting chance business confidence will rise
The rain poured down on the Jubilee weekend, but still a nation turned out in its millions to mark the Queen’s long-standing service.
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OpinionComment: Why M&S is moving into banking
Do you like your bank? Perhaps not very much. The financial services industry suffers from a poor image, cemented by its role in the ongoing economic crisis.
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OpinionSale of Hammersmith Apollo puts HMV in a better place
An increasingly happy tune is being whistled at HMV which, to the surprise of some, looks better placed than it has done in years.
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OpinionRetailers must focus on delivery service
“A sale isn’t a sale till you’ve got the cash.” So said the sign in my cab in my days as a Co-op milkman. But for most retailers this is not really an issue any more with both electronic payments and cash proving to be fast and secure.
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OpinionThe Irresistibility of cross-border online sales
It would appear that the tangled web of product return laws, migraine-inducing logistical challenges, and an intricate tapestry of local laws, regulations and practices are not enough to deter Europe’s top retailers from pursuing cross-border online sales in the region.
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OpinionChristmas comes but thrice a year
2012 is the year of the triple Christmas and for some it may prove positive.