All Opinion articles – Page 58
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OpinionOpinion: Click and collect can be an ‘experience’
Whichever way you cut it, clicking and collecting has to be the ultimate non-experience that can take place in a store.
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OpinionOpinion: Tesco will be poorer while Wilson recuperates
Sometimes bolts from the blue strike at random and without warning which put business, and life in general, into perspective.
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OpinionOpinion: Mothercare boss has won the battle, not the war
Mothercare is on the latest stage of its torturous journey, lining up cash to fund its restructuring and putting one of its arms into administration.
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OpinionPrime Day is Amazon's key to long-term sales growth
Amazon promises its Prime Day 2018 will be its most “epic”, but it is also crucial to its long-term growth, writes Howard Lake.
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OpinionOpinion: Don't ignore the seismic shifts in global retail
As we obsess about the rapidly changing shape of British retail, we are in danger of missing the bigger picture.
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OpinionHow BHS turned Sir Philip Green from hero to zero
Retail Week executive editor George MacDonald reviews Damaged Goods, Oliver Shah’s new book on Sir Philip Green and the demise of BHS.
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OpinionJohn Roberts: Complacency has killed high street jobs
The death of the high street is a much-used term, but some bricks-and-mortar retailers are starting to pay the price for not inventing their own future.
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OpinionWhat retailers don’t know about customer loyalty
Retailers rely on loyalty programmes to incentivise shoppers and ensure repeat business, with 62% saying they plan to refresh their loyalty offerings within the next year.
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OpinionForget Westminster, save the high street at local level
In Wood Green, my local shopping centre, what was the BHS is now a Poundworld – and like BHS, it’s also destined for closure after collapsing into administration.
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OpinionOpinion: Slow down, this is a convenience store
News that Tesco is trialling a cashless Express store at its Welwyn Garden City HQ is no real surprise, given that everyone from Amazon to Alibaba has been grabbing headlines and admiring glances for their scan and go, checkout-free stores.
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OpinionAmazon helps entrepreneurs to build delivery start-ups
Amazon is offering support to would-be entrepreneurs to help them develop delivery businesses that will fulfil the retailer’s growing parcel volumes.
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OpinionOpinion: How to survive the crisis on the high street
Three years ago, I gave a talk called ‘Is There Life After The High Street?’ about what I thought the future of retail would look like and why I withdrew my company Argenteus from physical retail in favour of online.
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OpinionWhat Tesco’s new HQ says about the grocer’s future
“This is a bit different to the old Tesco House” were the understated words of Tesco boss Dave Lewis as he unveiled the grocer’s newest head office building.
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OpinionIs your spreadsheet addiction leading to administration?
With sky-high consumer expectations and a difficult economic environment to contend with, retailers must have robust planning and forecasting processes.
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OpinionOpinion: John Lewis update is a warning to all in retail
2018, and the many retailer collapses that it has brought, is not the end of the revolution engulfing retail. It may only be the start.
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OpinionOpinion: How Primark thrives without doing digital
Talk to almost any retailer at the moment and it will only be a couple of minutes before things digital form part of the discussion.
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OpinionOpinion: Retailers must wake up and smell the coffee on values
Having won approval for one of the most controversial CVAs of recent times, it’s now up to House of Fraser to create value from the restructuring.
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OpinionOpinion: Sainsbury's Coupe has cracks to paper over
Sainsbury’s boss Mike Coupe displayed his trademark sangfroid and politician-style equanimity when he was grilled by MPs over the Asda merger last week.
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OpinionOpinion: Talking a good game is not the same as innovation
Retailers are some of the most efficient and effective organisations in existence today.
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OpinionHouse of Fraser's numbers don't add up 20 years on
I once spent a long time looking at House of Fraser as an acquisition.