All Opinion articles – Page 57
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OpinionOpinion: Why we won't give up on the high street
Hardly a day goes by without a headline lamenting the poor health and dire prognosis for the British high street.
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OpinionOpinion: Will the sun shine on B&Q owner Kingfisher?
After the noises made by Wickes’ owner Travis Perkins, many would be forgiven for thinking it was time to send out a retail DIY SOS.
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OpinionOpinion: Don't blame Amazon for high street hardship
House of Fraser’s battle for survival has put the spotlight not just on its future but that of the wider high street.
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OpinionOpinion: Can Tesco achieve continental success?
At the very moment that Brexit is gesticulating two “je-m’en-foutiste” fingers across the English Channel, the UK’s leading retailer has chosen to launch two initiatives of distinctly continental inspiration.
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OpinionOpinion: What the interest rate rise means for retailers
As was widely expected, the Bank of England’s Monetary Policy Committee finally decided to raise the interest rate by 0.25 basis points to 0.75% – the highest it’s been since 2009.
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OpinionOpinion: M&S chief Rowe is right to bet big on data
Marks & Spencer chief executive Steve Rowe has acted swiftly as he seeks to pivot the retailer to a digital-first business.
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OpinionOpinion: Now is the time for a business rates freeze
The BRC has long made the case that the current business rates system is untenable.
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OpinionOpinion: Why Amazon needs stores to win in European grocery
Following another jump in second-quarter results and its fourth Prime Day, Amazon continues to demonstrate its retail dominance and strength.
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OpinionGraze CEO: Staying distinctive in a sea of brands
As snack foods retailer Graze ditches its brown packaging in favour of a new vibrant rebrand, chief executive Anthony Fletcher insists it is important to keep branding moving.
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OpinionOpinion: Why Ikea is heading to the high street
The high street dead? Ikea doesn’t think so.
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OpinionOpinion: Customer-centric culture should be top of menu
Does your business spend more time thinking about its strategy or its culture?
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OpinionOpinion: Can Tesco crack the discount code?
The rumours that Tesco is launching a discount fascia have revved into overdrive, leaving the market pondering what it might mean for the grocery giant.
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OpinionOpinion: Are you prepared for a hard Brexit?
A hard Brexit is obviously the least-favoured option for many in British government or in the EU.
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OpinionOpinion: It's the beginning of the end for retail's dinosaurs
Last month I had the privilege of speaking at Retail Week’s Be Inspired conference. Our panel discussion – ‘working with dinosaurs: how to overcome unconscious bias’ – brought back some vivid memories of my formative years at Ann Summers.
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OpinionOpinion: Retailers must smarten up to keep customer loyalty
Given that large parts of the British retail industry are increasingly scrabbling to maintain footfall and sales growth, encouraging customer loyalty has never been so crucial.
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OpinionJohn Lewis ‘pilot’ stores symptomatic of digital shift
The fact that John Lewis will use 15 stores to pilot new ideas is symbolic of coming to terms with digital and the new terrestrial.
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OpinionOpinion: Retailers – throw old traditions out the window
Online and mobile commerce is turning traditional notions of retailing upside down.
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OpinionWill Amazon’s Prime Day be a delivery disaster?
Prime Day is now under way. Amazon’s self-created shopping holiday is in its third year and it’s expected to be bigger than ever.
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OpinionIndicator will help retailers win in the digital economy
Asos has taught the retail sector many things. From its excellent logistics and delivery operation, to its dominance on social media and leading product offer, there are many lessons to be followed. But perhaps the standout lesson is its relentless obsession with the customer.
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OpinionOpinion: Has a culture of 'pop in' caused customers to opt out?
Rita Clifton explores how far a slow-changing attitude to the role of stores has damaged the sector

















