All Opinion articles – Page 60
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OpinionOpinion: Lush #SpyCops campaign has whiff of folly
From a retailer’s perspective, Lush’s #SpyCops campaign had disaster written all over it from the moment it went live.
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OpinionOpinion: Why is Poundworld in trouble now?
There’s a lot more to being a successful discounter these days than having shelves laden with cheap stuff.
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OpinionShould retailers offer free delivery from stores?
As shopping becomes more of a leisure activity, do consumers want to lug heavy bags around with them? Could free delivery from stores protect the role of the shop?
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OpinionOpinion: Asda needs Sainsbury’s shoulder to lean on
The old analogy of two drunk men propping each other up at a bar has been used in the past to describe retail mergers.
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OpinionWas Baldock's attack on Dixons Carphone warranted?
The new boss of Dixons Carphone, Alex Baldock, pulled no punches this week when he slammed his predecessor and issued a profit warning.
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OpinionOpinion: Tesco should reverse its decision to quit BRC
As the retail industry is convulsed by radical change, it’s vital that it makes its voice heard in the corridors of power while it readjusts.
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OpinionDo checkout-free supermarkets matter that much?
China leads the way when it comes to offering shoppers ‘scan and go’ supermarkets, but are consumers happy with what they’ve got elsewhere?
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OpinionOpinion: Tesco is picking its battles by closing Direct
Thanks to the recent amazing interviews with various ex-Tesco senior directors by George MacDonald of this parish, we learned there is clearly little love lost between ex-boss Phil Clarke and a number of his former colleagues.
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OpinionLord Kirkham: There's more to life than retail
Fortunately I have enjoyed a lifetime of good health, fitness, vitality, wellbeing, and the freedom and independence those confer. So what a shock, without warning, to find myself in hospital for five days over Easter.
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OpinionWhy online advertising must match your inventory
A frictionless path to purchase online relies on retailers having a true view of stock within commerce solutions.
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OpinionNick Bubb: M&S Food – feeling bloated?
Long suffering Marks and Spencer shareholders may have thought that the Food business could be relied on to deliver the goods, while management got on with the never-ending task of turning around the Clothing business, but now the Food operation is under pressure as well.
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OpinionOpinion: Could M&S be on Amazon's wish list?
Amazon has been linked with a raft of UK grocers since its acquisition of Whole Foods last year – talk that has increased in fervency following the shock Sainsbury’s-Asda merger.
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OpinionOpinion: Ocado-Kroger is testament to UK tech talent
Ocado’s landmark deal with Kroger is testament to the vision of founder Tim Steiner and welcome evidence of the UK’s ability to create world-class digital businesses.
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OpinionOpinion: Is it wise to open a new store in the UK?
Last week Aussie stationery outfit Typo opened a new store in a London shopping centre and it looked impressive, if pens and fancy paper are your thing.
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OpinionPicking the right partners is a customer conundrum
It is no secret that customer shopping behaviour is fundamentally changing, and at a rapid pace.
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OpinionOpinion: China brings online opportunity for retailers
China is a market with more than 500 million consumers, flush with disposable income and eager to try exciting new international brands that fit their lifestyles.
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OpinionIs Ocado the grocery industry's antidote to Amazon?
The value of retail fulfilment was laid bare last week when Ocado’s share price surged 80% after signing a distribution deal with US grocer Kroger.
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OpinionOpinion: Retail must put customers in the driving seat
We all know retail is a difficult place to be right now. Consumer expectations have been raised to an extremely high level by disruptive brands such as Amazon, Asos and Wiggle et al.
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OpinionThree ways to close the customer experience gap
James Geller, retail solutions director at Oracle, looks at explanations for the existence of the customer experience gap and how to close it.
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OpinionOpinion: Time for a 'new deal' on retail property
More than 9% of shop space now lies empty and there are 2,485 fewer shops than there were three years ago.