All Q&A articles – Page 4
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InterviewMust Have Ideas: co-founder Amy Knight on her £65m retail success story
Co-founder of Must Have Ideas 28-year-old Amy Knight speaks to Retail Week about what’s driving growth, new sales channels and why AI is saving them a fortune
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InterviewFairfax and Favor CEO: Why British heritage and ‘rural Vogue’ are driving growth
As fast-growing “off the horse” fashion retailer Fairfax & Favor gallops across the pond, we spoke to chief executive Paul Spinks about its US expansion and why ‘accessible luxury’ is giving their brand the edge while other fashion segments struggle.
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InterviewQ&A: Amex on payment innovation, driving conversion, and meeting younger consumers’ demands
In this exclusive Q&A, Amex general manager of Global Merchant Services Dan Edelman reflects on how to appeal to Millennials and Gen Z, the importance of personalisation in retail, and the future payment innovations set to attract consumers in the years ahead.
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InterviewQ&A: Pyjama king Peter Alexander talks UK ambitions and evolving over four decades
Peter Alexander has been a staple in Australian retail for decades, created by the man himself back in 1987.
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InterviewQ&A: Primark trading director on shaking up denim and its first-ever TV ad campaign
Primark celebrated the launch of its new denim womenswear collection for autumn/winter 2025 with its first-ever UK TV ad campaign earlier this month.
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InterviewQ&A: Next CEO Lord Wolfson on navigating an ‘anaemic’ economic outlook
Next shares fell this morning as the retail bellwether cautioned that the UK economy is set for “anaemic” growth in the coming months.
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InterviewQ&A: SportsShoes.com marketing boss on AI, SEO, brand building and remarkable growth
Retail Week speaks to SportsShoes.com head of marketing Dan Cartner about the brand’s evolution from a small ecommerce operation to one of the UK’s biggest sports retailers
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InterviewMessina Hembry CEO Zac Hembry: ‘There’s a lot broken behind the scenes of the fashion industry’
One-half of the entrepreneurial Hembry brothers Zac talks to Retail Week about how he built a vintage resale university side hustle into a £10m business, and what more needs to be done to fix fashion’s sustainability crisis
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InterviewQ&A: GHD co-founder on continuing a haircare legacy with the creation of Cloud Nine
Establishing an iconic hair straightener brand is no mean feat, let alone creating two successful brands.
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InterviewQ&A: Holland & Barrett beauty director on the retailer’s revamped beauty offering
High street staple Holland & Barrett has made no secret of its ongoing transformation, which has seen a revamp of its store estate, online presence, a new personalised app, and its experience store in Cardiff.
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InterviewQ&A: AliExpress’ UK GM on AI innovation, faster fulfilment and the rise of competitors
In this exclusive Q&A feature, Retail Week speaks with AliExpress’ UK general manager Bonnie Zhao, to explore what sets UK shoppers apart from their global counterparts, the role of AI innovation and AliExpress’ upcoming growth ambitions.
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InterviewNew BRC chair Jo Whitfield: lessons, leadership, and retail representation
Welder’s daughter Jo Whitfield rose to hold top positions at retailers including Asda, the Co-op and Matalan. Newly appointed as the BRC’s first woman chair, she tells Retail Week what she hopes to bring to the role
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InterviewQ&A: Specsavers MD Carina Hummel on disruptive brands and future of the high street
Specsavers’ new managing director of UK/ROI optics speaks to Retail Week about the brand’s most important strategic priorities, how she plans to win new customers and what she thinks is in store for the future of the UK’s high streets
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InterviewQ&A: New boss of H&M-backed Centra Sara Laurell wants to keep the growth coming
The former Twilfit and Loopia chief executive was appointed to the role on August 1, and brings a strong resume of spearheading European expansion campaigns and transforming operations
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InterviewQ&A: Sunspel chief executive on bucking the downwards trend in luxury
From dressing the Rolling Stones to James Bond and Brad Pitt, British luxury brand Sunspel has been the outfitter of choice for the rich, cool and famous for over 160 years. Chief executive Raul Verdicchi speaks to Retail Week about outperforming the market, opening new stores and dealing with Trump’s tariffs.
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InterviewQ&A: D Louise founder Olivia Jenkins on being more than just another jewellery brand
UK-based jewellery brand D Louise has seen a lot of change and growth since its inception in early 2021.
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InterviewQ&A: Matt Hood tells us about Co-op’s latest micro store format
The Co-op has unveiled ‘On the Go’, a new format with a new product offer in stores less than a quarter of the size of its typical locations. Following the opening of its first micro store in Solihull, Co-op Food chief executive Matt Hood speaks to Retail Week about the international inspiration behind the concept, why now is the right time to launch, and how these stores could reshape Co-op’s approach to convenience retail
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InterviewQ&A: Ella & Jo founders discuss brand purpose, working with retailers, and new markets
Irish skin care brand Ella & Jo was founded in 2017 by a makeup artist and skin therapist to offer everyday skincare with visible results for busy people.
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InterviewFrom tea towel inventors to a SoulCycle collab, Christy is reimagining British heritage
Christy head of sales Nancy Loukota sat down with Retail Week to discuss how the brand is navigating international expansion, creating experiential retail spaces, and capturing the next generation of customers while staying true to its heritage.
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InterviewQ&A: Bleach London founder on 15 years of growth, innovation and breaking new ground
Hair dye brand and salon chain Bleach London has been going from strength to strength since it was first launched in 2010