All Series: Retail surgery articles – Page 26
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OpinionRetail surgery: How do we have to change our employment policies to reflect the changes to the Equality Act?
How do we have to change our employment policies to reflect the changes to the Equality Act?
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OpinionRetail surgery: Store staff are unenthusiastic about a new performance management scheme. How can I enforce the policy?
Store staff are unenthusiastic about a new performance management scheme. How can I enforce the policy?
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OpinionRetail surgery: How do we make sure unscrupulous employees don’t steal customers’ credit card information at the tills?
How do we make sure unscrupulous employees don’t steal customers’ credit card information at the tills?
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OpinionRetail surgery: Rising commodity costs mean that we must put our prices up. How do we go about doing this?
Rising commodity costs mean that we must put our prices up. How do we go about doing this?
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OpinionRetail surgery: A senior employee has started working for a competitor while still on gardening leave. What can we do?
A senior employee has started working for a competitor while still on gardening leave. What can we do?
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Opinion
Retail surgery: As Christmas approaches, how can we support the short-term increase in enquiries from customers?
As Christmas approaches, how can we support the short-term increase in enquiries from customers?
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OpinionRetail surgery: How should we communicate with customers locally when there is an incident in one of our stores, for instance a flood or a serious crime takes place?
How should we communicate with customers locally when there is an incident in one of our stores, for instance a flood or a serious crime takes place?
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OpinionRetail surgery: How can we work with other stores nearby to reduce crime in our local area?
How can we work with other stores nearby to reduce crime in our local area?
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OpinionRetail surgery: What are the implications of the VAT rise on the taxes we pay on our shop leases?
What are the implications of the VAT rise on the taxes we pay on our shop leases?
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OpinionRetail surgery: We spend a lot of money on shopfits. How can we ensure that stores are designed so that we get a good return on this investment?
We spend a lot of money on shopfits. How can we ensure that stores are designed so that we get a good return on this investment?
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OpinionRetail surgery: Which members of staff should we issue keys to, and what kind of locks should we use to optimise security?
Which members of staff should we issue keys to, and what kind of locks should we use to optimise security?
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OpinionRetail surgery: What does a mobile version of an ecommerce site need in terms of features and functionality?
What does a mobile version of an ecommerce site need in terms of features and functionality?
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OpinionRetail surgery: Can we use security tags on products and still let customers buy them using our self checkouts?
Can we use security tags on products and still let customers buy them using our self checkouts?
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OpinionRetail surgery: How much information do we need to share with potential investors and City analysts?
How much information do we need to share with potential investors and City analysts?
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OpinionRetail surgery: Can we compete with the biggest retailers when it comes to marketing ourselves on our sustainability policies?
Can we compete with the biggest retailers when it comes to marketing ourselves on our sustainability policies?
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OpinionRetail surgery: How do we go about increasing our store conversion and repeat purchase rates?
How do we go about increasing our store conversion and repeat purchase rates?
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OpinionRetail surgery: As a supermarket, how far should we extend our celebrity tie-up when it comes to point-of-sale marketing?
As a supermarket, how far should we extend our celebrity tie-up when it comes to point-of-sale marketing?
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OpinionRetail surgery: Brands are starting to engage much more directly with customers. What can we learn from them?
Brands are starting to engage much more directly with customers. What can we learn from them?
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OpinionRetail surgery: I’ve heard we are liable for claims by staff members for harassment where customers are the ones doing the harassing. Is this true?
I’ve heard we are liable for claims by staff members for harassment where customers are the ones doing the harassing. Is this true?
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OpinionRetail surgery: How can we introduce a wrapping service to our stores, and should we charge customers to use it?
How can we introduce a wrapping service to our stores, and should we charge customers to use it?