All Series: Retail surgery articles – Page 29
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Opinion
Retail surgery: How often should we assess the usability and functionality of our website to make sure that we are maximising sales?
How often should we assess the usability and functionality of our website to make sure that we are maximising sales?
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OpinionRetail surgery: My business has increased the number of promotions it is doing - how can I ensure my strategy is effective?
My business has increased the number of promotions it is doing - how can I ensure my strategy is effective?
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Opinion
Retail surgery: What does the proposed repeal of the Land Agreements Exclusion Order mean to retailers?
What does the proposed repeal of the Land Agreements Exclusion Order mean to retailers?
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OpinionRetail surgery: What happens if we are faced with consumer group litigation and will it overlap with a product recall?
What happens if we are faced with consumer group litigation and will it overlap with a product recall?
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OpinionRetail surgery: We want to improve how quickly calls into our store service desk are resolved. What can we do to make the biggest difference?
We want to improve how quickly calls into our store service desk are resolved. What can we do to make the biggest difference?
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OpinionRetail surgery: As we are promoting our green credentials, how much focus should we put on asking suppliers to prove they are managing their emissions?
As we are promoting our green credentials, how much focus should we put on asking suppliers to prove they are managing their emissions?
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OpinionRetail surgery: I have recently received a letter from a different lender than the bank we agreed our loan with, stating that now I owe them money. How can that be?
I have recently received a letter from a different lender than the bank we agreed our loan with, stating that now I owe them money. How can that be?
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OpinionRetail surgery: Making page load speeds a priority
The page load speeds for our website are poor compared with competitor websites. How can we convince management that fixing this should be a priority?
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OpinionRetail surgery: Sharing brand collateral with international franchise partners
We are starting to work with international franchise partners. How much of our branding collateral should we share with them?
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OpinionRetail surgery: We use wireless payment terminals in our stores for busy queues and have heard the rules on using them are changing. What do we have to do?
We use wireless payment terminals in our stores for busy queues and have heard the rules on using them are changing. What do we have to do?
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OpinionRetail surgery: How can we ensure that we are not putting the company at risk when we interview staff accused of fraud or other disciplinary incidents?
How can we ensure that we are not putting the company at risk when we interview staff accused of fraud or other disciplinary incidents?
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OpinionRetail surgery: We think we are incurring high losses during our Sale. How can we minimise these?
We think we are incurring high losses during our Sale. How can we minimise these?
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OpinionRetail surgery: Our competitors are starting to use the PEFC logo on some of their products – what is it and should we certify to that standard too?
Our competitors are starting to use the PEFC logo on some of their products - what is it and should we certify to that standard too?
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OpinionRetail surgery: How can I make sure the tills in my stores can cope in the January Sales rush?
How can I make sure the tills in my stores can cope in the January Sales rush?
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OpinionRetail surgery: Should I be worried about employees blogging negatively about my business?
Should I be worried about employees blogging negatively about my business, and what can I do to stop this?
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OpinionRetail surgery: Maintaining good customer will despite price hikes
Our prices are going to have to go up when VAT returns to 17.5% on January 1. How can I maintain customer goodwill?
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OpinionRetail surgery: Ensuring safety claims made by suppliers are legitimate
We’ve had to recall a few products recently. How can we ensure the safety claims made by our suppliers are legitimate?
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OpinionRetail surgery: What are the Consumer Protection from Unfair Trading (CPUT) regulations?
We’ve been warned about the Consumer Protection from Unfair Trading (CPUT) regulations, but what are they?
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OpinionRetail surgery: The 2010 business rates revaluation
What is the 2010 business rates revaluation and how will the amount we pay be affected?
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OpinionRetail surgery: Organising emergency keyholding
How should my store managers organise emergency keyholding?
