All Staff pay articles – Page 82
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OpinionDealing with uncertainty
It’s been a long, not very hot summer that has seen retailers come (mainly from overseas) and go (mainly among the native big-ticket operators).
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OpinionDesigner service
Designers create interiors that make you want to shop. But do they consider the service element in any meaningful way? 20|20’s Jim Thompson comments
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AnalysisMarks & Spencer: Finding its way
Marks & Spencer is piloting a new in-store look aimed at improving navigation and making its in-store brands more obvious. John Ryan reports
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AnalysisHow can in store music increase sales?
Forget piped muzak, audio in the retail space can be honed to reflect the brand, enhance the customer experience and reinforce consumer aspirations, promoting higher sales – so long as it’s done right, warns Mark Faithfull
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AnalysisRetail Week top shopfitters league
The scramble for sales has made some forget that a profit still needs to be made. John Ryan considers the implications of this year’s top shopfitters league table
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GalleryPenhaligon’s, Singapore
If you’ve ever had an idle moment and considered the ill-advised purchase of something smelly, Penhaligon’s might well have been on the shopping list to find something.
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Analysis
Top of the shop
It’s been another tough year for shopfitters, a year that has seen the departure of some very familiar names and considerable downsizing by a large number of others.
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GalleryWestfield Stratford City: Best in show
Westfield Stratford City is now a tangible reality, but with the dust settled and the opening crowds dispersed, what are the standout features of London’s latest mall? John Ryan reports.
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GalleryDr Martens, Westfield Stratford City
Cobblers! Well, lasts to be more precise. Ever since Levi’s deployed used versions of these as part of its visual merchandising in the Regent Street flagship, they have been appearing in more fashion forward stores to lend a note of ‘authenticity’ to an interior.
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NewsDebenhams to refit Oxford Street store
Department store group Debenhams will transform its Oxford Street store when its planned head office move releases space.
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GalleryThe streets of San Francisco
A small area in the centre of San Francisco has all of the major US brands that characterise the country’s retail activity. They are also where US retail puts its best West Coast foot forward. By John Ryan
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GalleryHarvey Nichols Foodmarket, Liverpool
The traditional Scouse-Manc rivalry has taken a new twist since the beginning of this month, when Liverpool at last got a taste of luxury eating Harvey Nichols-style as the retailer opened a ‘Foodmarket’ on St Peter’s Lane.
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GalleryIn pictures: M&S shows off first new-look store
Marks & Spencer has unveiled the first in-store changes initiated by chief executive Marc Bolland designed to better present brands, showcase the retailer’s exclusivity and make stores more easily shoppable.
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GalleryThe Museum of Everything, Selfridges, London
This is a first for Selfridges – store windows that contain no product.
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GalleryReinventing Waitrose
Almost four months, £15m of capital expenditure and a lot of hard work later, the refurbishment of Waitrose’s Canary Wharf flagship is complete. John Ryan visited before the grand reopening
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GalleryCoffee shops and retail
Coffee shops may not be footfall drivers, but they increase dwell time. How can retailers best add them to their mix, asks John Ryan
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Gallery
Dobbies, Peterborough
There are moments when it’s a little easy to be somewhat cynical about the green movement and its retail manifestations, but the eco department in Dobbies’ new garden centre in Peterborough goes some way towards restoring flagging faith.
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GalleryNew river flows into Swindon
Fashion retailer River Island has trialled a new look for its store in Swindon and it is likely to be replicated elsewhere. By John Ryan
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GalleryVans Spitalfields, London
Blink and it’s gone and as you read this, the removal men will only be a couple of weeks away from descending on Spitalfields to empty the Vans pop-up store that has been trading on Brushfield Street since August 12.
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GalleryQuiksilver, Fistral Beach, Newquay
Fistral Beach in Newquay is, for many, surf central UK, or at least that’s where you may go if you want to imagine yourself a bronzed god (or goddess), effortlessly riding the waves coming in from the Atlantic.

















